Food & Beverage Revenue Analyst

Description

Do you see yourself as a Food & Beverage Revenue Analyst for InterContinental Hotels Group® at Dubai Festival City? 

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

The IHG Hotels at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.   

Your day- to -day

Financial returns:

• Optimize hotel F&B revenue streams and drive performance indices against competing hotels/Restaurants in the marketplace.
• Analyse F&B activities and assess their impact on overall hotel sales, covering both outlets and Catering & Events (C&E) business.
• Track and analyse daily F&B performance against budget and forecast, proactively highlighting missed opportunities and potential risks to the Director of Revenue and Director of F&B.
• Monitor key F&B KPIs (e.g. average check, covers, RevPASH, seat u) and contribute to budgeting and financial planning.
• Prepare detailed performance reports for Restaurants & Bars and C&E, presenting insights and actionable recommendations to management.
• Support the development of F&B pricing strategies and sales forecasts to maximize outlet performance and banquet space utilization.
• Optimize menu and C&E pricing, ensuring effective menu engineering practices are applied to enhance profitability.
• Review F&B business plans, identify performance gaps, and recommend proactive measures to maximize capacity and achieve targets.
• Partner closely with outlet managers to develop short- and long-term F&B revenue forecasts using historical data and market intelligence.
• Collaborate with F&B leadership, Sales, Marketing, and Finance teams to ensure effective execution of agreed strategies.
• Conduct market research on competitor pricing, offerings, and industry trends.
• Act as the custodian of F&B Business Intelligence tools, analyzing reports, trends, and performance data to deliver meaningful insights and recommendations.

People:

• Build strong working relationships with hotel colleagues, including Restaurant Managers, Chefs, Catering teams, Cost Controllers, and Income Auditors.
• Promote teamwork and service excellence through consistent communication and coordination with all departments.
• Maintain close communication with all hotel departments to stay informed of changes impacting banquet operations and restaurant performance.

Guest experience:

• Understand and respond to customer’s needs and ensure a high level of guest satisfaction. 
• Understand the competition and make recommendations to help the hotel management team respond accordingly.
• Consistently look for new ways of doing thing to overtake the competition.

Responsible business:

• Participate in hotel CSR programs conducted by team members.

Accountability:

KPIs

• Achieve F&B revenue targets
• Achieve F&B metrics i.e (Revpash- Revpasm-C&E occupancy- Repeat Guest Ratio- Seat Utilization %)
• Avero Adoption- Table Management system (BI) Adoption
• Forecast Accuracy %

What we need from you

• Bachelor’s degree in hospitality management, Business Administration, Finance, Economics, Data Analytics, or a related field.
• Revenue Management or Analytics certifications (e.g. CHRM, CRME, IHG RM certifications) are an advantage but not mandatory.
• 2 years of experience in revenue management, revenue analysis, or commercial analytics within hospitality.
• Proven experience analyzing F&B revenue performance (restaurants, bars, banquets, events) is strongly preferred.
• Prior exposure to hotel operations (Rooms, F&B, Sales, Finance) is highly desirable.
• Experience working with multi-outlet F&B environments or large hotels/resorts is a plus.

What you can expect from us

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting well being in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever-growing global family.