Clera - Your AI talent agent
IHG logo
IHG
料飲チームリーダー | Food and Beverage Team Leader
full-time•Shibuya

Summary

Location

Shibuya

Type

full-time

Company links

WebsiteLinkedInLinkedIn
Explore Jobs

About this role

渋谷という象徴的な街にホテル・インディゴ・ブランドを導入することは、好奇心旺盛な旅人たちがまさに待ち望んでいたことです。渋谷の交差点からすぐ、東京のファッション、リテール、ナイトライフの中心地に位置するこの街で、私たちはお客様に、深く豊かなストーリーをお届けできることを楽しみにしています。 

当ポジションでは、担当アウトレットにおいて、上長より与えられた仕事を責任持ってやり遂げ且つ結果を導いていくことを期待されています。
アウトレットにおける日々の業務・流れ・状況を理解しながら、 F&B スーパーバイザーを補佐し、
F&B スーパーバイザー不在時は代行を務めていただきます。

お客様の期待を上回る素晴らしいサービスを提供する方法を知っている、熱意とプロ意識のあるチームプレーヤーを求めています。

理想的な人物像

  • カクテル、バリスタ、サービスなど、飲食に関する実証済みの知識
  • 卓越したカスタマーサービススキル
  • 高いコミュニケーション能力と対人関係能力
  • 高いレベルの身だしなみとプレゼンテーション。
  • 勤務シフトの柔軟性
 
応募資格
学歴不問。
レストランのサービス従事者として１年程度の経験、または関連分野の教育や経験がある事。
基本的な日本語でのコミュニケーションが取れる事。かつ英語でのコミュニケーションが取れれば尚可。
サービス従事者として、お客様、同僚や上長、並びに第三者と円滑にコミュニケーションを取ることが出来る。
 
 
福利厚生
 

・社会保険（健保・厚年・雇用）完備
・交通費全額支給
・食事手当：　10,500円/月（500円/日）
・私傷病休暇（Sick Leave）: 年間12日付与
・誕生日休暇
・制服・靴、ロッカー貸与
・シャワー室
・社員食堂（休憩室）
・定期健康診断
・社内表彰制度
・IHG宿泊優待制度（国内・海外）
・ホテルレストラン割引優待制度
・道玄坂通ビルテナント割引
・従業員感謝週間
・月1回のランチ提供など

私たちの使命は、すべての人を歓迎し、違いを認め合い、同僚が全人格を発揮できるような包括的なチームを作ることです。IHGホテルズ＆リゾーツは、人種、肌の色、宗教、性別、性的指向、性自認、国籍、退役軍人の地位、障害の有無にかかわらず、応募者と従業員に均等な雇用機会を提供します。当社は、信頼、サポート、受容の文化を推進しています。異なる背景、経験、視点を常に歓迎します；


 
IHGは、チームメンバー一人ひとりに、帰属意識を高め、成長し、協力的な環境の中で変化をもたらすために必要な余地を与えています。IHGは、仕事もプライベートも充実させるために、ウェルビーイングフレームワークを通じて、お客様の健康、ライフスタイル、そして職場でのウェルビーイングをサポートすることをお約束します；
 
すべての条件を満たしているわけではありませんが、この仕事にぴったりだと思われますか？応募」ボタンを押さない限り、私たちにはわかりません。今日から私たちと一緒に、#GoFurtherTogether の旅を始めましょう。
 
Bringing the Hotel Indigo brand to the iconic location of Shibuya is exactly what our curious well-travelled explorers have been waiting for. Right around the corner from the famous Shibuya crossing and nestled deep in the heart of the major fashion, retail and nightlife of Tokyo we look forward to connecting our guests with our deep, rich neighbourhood story. 
 

This position is As

You will be in charge of giving instructions to the staff to delivery our service smoothly as a team leader as well as be resposible for serving food and beverages to guests as a Food & Beverage Attendant at our restaurant.

We are looking for enthusiastic and professional team players who knows how to deliver great service and exceed guest expectations. Ideally you will have:

  • Exceptional customer service skills.
  • Strong communication and interpersonal skills.
  • A high level of personal presentation and grooming.
  • Flexibility to work various shifts during your roster
 
What you can expect from us:
  • Opportunities to grow your career in both Japan and world wide
  • Professional development including multi-hire programs, skills training, and optional course
  • 120 Days off, From 10 Days Annual Leave, Paid Sick Leave, Meal Allowance (500yen per day), Social Insurances
  • Heavily discounted hotel room discounts
  • Full hotel uniform
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

 
IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  
 
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Other facts

Tech stack
Customer Service,Communication Skills,Interpersonal Skills,Teamwork,Flexibility,Cocktail Knowledge,Barista Skills,Service Knowledge,Presentation Skills,Professionalism

About IHG

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.

With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.

Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo
Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels
Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels
Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites
Exclusive Partners: Iberostar Beachfront Resorts
InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.

Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Hospitality

What you'll do

  • The Food and Beverage Team Leader is responsible for overseeing daily operations and ensuring excellent service delivery. They will assist the F&B Supervisor and take charge in their absence.

Ready to join IHG?

Take the next step in your career journey

Frequently Asked Questions

What does a 料飲チームリーダー | Food and Beverage Team Leader do at IHG?

As a 料飲チームリーダー | Food and Beverage Team Leader at IHG, you will: the Food and Beverage Team Leader is responsible for overseeing daily operations and ensuring excellent service delivery. They will assist the F&B Supervisor and take charge in their absence..

Why join IHG as a 料飲チームリーダー | Food and Beverage Team Leader?

IHG is a leading Hospitality company.

Is the 料飲チームリーダー | Food and Beverage Team Leader position at IHG remote?

The 料飲チームリーダー | Food and Beverage Team Leader position at IHG is based in Shibuya, Japan. Contact the company through Clera for specific work arrangement details.

How do I apply for the 料飲チームリーダー | Food and Beverage Team Leader position at IHG?

You can apply for the 料飲チームリーダー | Food and Beverage Team Leader position at IHG directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about IHG on their website.