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Finance Systems Support Analyst (Treasury & Reconciliation)

full-time•Krakow

Summary

Location

Krakow

Type

full-time

Experience

2-5 years

Company links

WebsiteLinkedInLinkedIn

About this role

Job Title

Finance Systems Support Analyst (Treasury & Reconciliation)

Job Description

154,000.00PLN - Minimum salary

So, who are we?

Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.

We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.

We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

Your team

This role is part of our Finance Systems and Change team -- we're responsible for optimising our finance technology landscape, maintaining business-as-usual operations of systems across all finance divisions, and driving digitization initiatives across our global finance function. We deliver system enhancements, implement new solutions, and ensure our finance systems support both operational excellence and strategic business objectives.

Your role in the Team's Success

You'll support our critical treasury and reconciliation platforms - AutoRek, FIS Integrity TMS, and iRecs - ensuring these systems run smoothly 24/7 to manage client and corporate money, assets, and payments. By maintaining system reliability and data quality, you'll enable our Operations teams to reconcile millions of transactions daily while meeting strict regulatory requirements. Your proactive monitoring, incident resolution, and user support will be essential to maintaining the financial controls that underpin our global trading operations. This role offers an excellent foundation for growth within finance systems, providing hands-on experience with industry-leading platforms.

What you'll do

  • Monitor system performance and data loads across systems, ensuring smooth operations and investigating any anomalies
  • Serve as the main point of contact for Operations teams, leading incident resolution and providing flexible support including outside standard hours for business-critical situations
  • Execute SQL queries to validate data integrity, investigate discrepancies, and support both internal and external reporting requirements
  • Work closely with the Finance Systems and IT teams and our vendors to ensure that the data inputs to the system are delivered successfully and meet the required data quality standards.  This includes understanding and considering system and process interdependencies
  • Manage selected BAU operational deliverables in the full project life cycle (requirement capture, solution design and incorporation into strategy, to final roll out and user sign off)
  • Lead system testing for all changes, coordinating with business users for UAT and managing selected BAU deliverables through the full project lifecycle
  • Document all supported processes and procedures, create training materials, and provide ongoing support to finance system users including training
  • Maintain relationships with vendor support teams (API Limited, FIS, Watson Wheatley), advise on upgrade opportunities, and improvement opportunities

What you'll need for this role

Key Qualification Requirements:

  • 1-3 years experience in system support, IT helpdesk, or finance operations with proven ability to manage multiple priorities and maintain attention to detail under pressure
  • SQL querying skills with ability to read, understand, and write basic queries for data validation and investigation
  • Experience with ticketing systems (SNOW, JIRA, or similar) and Microsoft Excel at intermediate level
  • Strong analytical and problem-solving abilities with methodical troubleshooting approach
  • Experience in banking, trading, or financial markets environments with understanding of reconciliation processes is highly desirable
  • Flexibility to provide support outside standard hours when business-critical situations require immediate attention

Highly Desirable:

  • Experience in banking, trading, or financial markets with understanding of trade lifecycle, settlements, or reconciliation processes
  • Knowledge of AutoRek, FIS products, or iRecs platforms
  • ITIL Foundation certification or process improvement knowledge (Lean, Six Sigma basics)
  • Data analysis skills with ability to identify patterns, trends, and anomalies in financial data
  • Basic scripting knowledge (PowerShell, Python) or understanding of APIs and system integrations

How we work

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office -- which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

  • Lead and Inspire: Drives trust, alignment, and enthusiasm
  • Think Big: Focus on the problems that most impact commercial outcomes
  • Champion the client: Understand and prioritise client's needs
  • Deliver at pace: Push for fast, sustainable growth;
  • Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

The Perks

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

  • Flexible working hours & hybrid working 
  • Home office equipment reimbursement  
  • Performance-related bonus
  • Private medical cover for you and your family/partner (Medicover)
  • Multikafeteria system (you can choose a multisport card, vouchers, etc.) 
  • Life insurance (Generali) 
  • Employee-led LGBTQ+, Women’s, Black, and Parents & Carers networks with an annual budget for organizing events & projects that foster an open, diverse, and inclusive culture  
  • Career-focused technical and leadership training in-class and online, incl. unlimited access to the LinkedIn Learning platform
  • Well-being events as well as Employee Assistance Programme
  • Summer picnic, New Year party and other social events  
  • 3 additional days off a year - 1 to celebrate your Birthday and 2 for voluntary work

Learn more about the Perks here!

Join us for this exciting journey. Apply now!

Number of openings

1

What you'll do

  • You will support critical treasury and reconciliation platforms, ensuring they run smoothly to manage client and corporate money. Your role includes monitoring system performance, leading incident resolution, and maintaining financial controls.

About IG Group

We’ve been at the forefront of trading innovation since 1974, taking on the challenge to deliver an unmatched experience for our clients and raise the bar for tomorrow’s opportunities. Today, we’re a global fintech company incorporating the IG, tasty, IG Prime, Spectrum and DailyFX brands, with a presence in 18 countries across five continents – Europe, North America, Africa, Asia-Pacific and the Middle East. We’re an organisation of positive problem-solvers, united and inspired by our purpose, which is to power the pursuit of financial freedom for the ambitious. Our award-winning products and platforms empower go-getters the world over to unlock opportunities around the clock, giving them access to over 19,000 financial markets. Today, more than 400,000 clients call IG Group home. IG Group Holdings plc is an established member of the FTSE 250 and holds a long-term investment grade credit rating of BBB- with a stable outlook from Fitch Ratings.

Ready to join IG Group?

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Frequently Asked Questions

What does a Finance Systems Support Analyst (Treasury & Reconciliation) do at IG Group?

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As a Finance Systems Support Analyst (Treasury & Reconciliation) at IG Group, you will: you will support critical treasury and reconciliation platforms, ensuring they run smoothly to manage client and corporate money. Your role includes monitoring system performance, leading incident resolution, and maintaining financial controls..

Is the Finance Systems Support Analyst (Treasury & Reconciliation) position at IG Group remote?

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The Finance Systems Support Analyst (Treasury & Reconciliation) position at IG Group is based in Krakow, Lesser Poland Voivodeship, Poland. Contact the company through Clera for specific work arrangement details.

How do I apply for the Finance Systems Support Analyst (Treasury & Reconciliation) position at IG Group?

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You can apply for the Finance Systems Support Analyst (Treasury & Reconciliation) position at IG Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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