About this role
Job Summary
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success. The role is based in Dubai, UAE (Onsite role). Be part of a strategic, agile, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
Responsible for driving sustainable profitable sales and market share growth by identifying the customer needs and opportunities, establishing solid customer relationship, leading, coordinating and reporting IFF activities and promoting relevant solutions aligned with corporate strategy. For a defined territory, category, coordinated or global accounts.
Where You’ll Make a Difference
• Develop multi-level cross-functional customer relationships with key customer decision makers/influencers
• Contribute/lead commercial negotiation(e.g., annual pricing, payment terms)
• Maximize potential advantage to IFF while delivering optimal solutions to customer.
• Acts as the main customer point of contact in all matters
• Demonstrate IFF Culture Principles and live our values
• Lead projects through effective communication, and collaboration with key external and internal stakeholders(CI/Marketing/Creative Teams/formulation etc.)
• Build and execute account plans successfully
• Responsible for setting clear commercial targets (Sales/GP/New Win/Grow Market share) with the manager / Achieve new wins / grow market / market share aligned with account strategic plan
• Define and suggest the required account resources, investment, and relevant service model to support the account.
What Makes You the Right Fit
• Effectively communicate the account plans with stakeholders including internal and external team members
• Conduct retrospective reviews on projects wins and losses.
• Influence customer brief definition to IFF’s advantage.
• Liaise with Global/Regional/Category stakeholders on overall plan, strategy, and deliverables
• Effectively promote the most appropriate IFF product solutions / portfolio aligned with the brief
• Generate proposal/price aligned with category margin guidelines or pricing officer
• Communicate project results and conduct retrospective reviews on projects wins and losses
• Defend and grow accounts whilst actively scouting for new customers, transforming leads into profitable business opportunities
• Accurately forecast and update sales forecast tool (SFT) to capture performance vs budget, business risk & opportunities, new wins
• Monitor & Provide Account sales performance (monthly / quarterly / annually) and provide strategic project updates to Manager
• Implement price increase in line with country/region strategy
How Would You Stand Out?
- Strong understanding of the Flavors industry
- Excellent Communication Skills
- Experience in driving sales & Business development
- Bachelor’s degree in food science or business-related field
- Work experience in the food ingredients/Flavors industry
Why Choose Us?
- Flexible Working: 3 days on site & 2 days working from home
- Professional onboarding process
- Flexibility, agility in approach to project execution
- Ability to work with multiple disciplines in a dynamic, global environment
- Training opportunities
- Learning and development programs from day one
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Other facts
About IFF
At IFF, we make joy through science, creativity and heart. As the global leader in flavors, fragrances, food ingredients, health and biosciences, we deliver groundbreaking, sustainable innovations that elevate everyday products—advancing wellness, delighting the senses and enhancing the human experience.
With ~22,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers and 33,000 customers worldwide, we turn possibilities into reality by redefining the limits of science and nature to create a more positive, sustainable future for all.
Visit us at www.iff.com to learn how our real-deal experts approach work with an entrepreneurial mindset, working lockstep to defy expectations and create industry-defining solutions that do more good for people and planet
What you'll do
- The Account Manager is responsible for driving sustainable profitable sales and market share growth by identifying customer needs and establishing solid relationships. They will lead projects, communicate effectively with stakeholders, and execute account plans aligned with corporate strategy.
Ready to join IFF?
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