About this role
Are you a customer focused individual looking to kick start their career in a tech role? We’ve got an exciting role for someone with a passion for technology and development looking to break into the tech space as a Data Onboarding Technician.
EzyVet is looking for a Data Onboarding Technician to join our London team in a hybrid model with 3 days a week in our Wimbledon Office. Our Data Onboarding Technicians are pivotal in closing the gap between our customers, implementers and our data engineering teams. If you love process improvement, working directly with customers while flexing and growing your technical skills, this will be a great opportunity for you!
But what is ezyVet you ask? ezyVet is a cloud based Veterinary Practice Management Software. We provide easy to use Software that helps veterinary practices save time, increase revenue, communicate better with clients and reduce workload stress. We are a premium software product and a part IDEXX’s Veterinary offerings. Pets and tech, it’s a winning combo!
Within IDEXX we are a part of the IDEXX Veterinary Software portfolio. With a focus on software solutions, we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips.
Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health.
A bit more about the role, you will:
You'll be partnering with our implementation teams, driving data conversion tasks required to help customers onboard to our products
You'll directly engage with customers in the onboarding process to gain remote access to systems and grab data
Monitor conversions and self-sufficiently prioritise and organise tickets, complete work, document actions taken, and transition tickets while working closely with our Scrum Master
Ensure that our PM tool and Jira are kept in sync to ensure timely completion of data tasks.
So what are we looking for?
A hunger and excitement to learn, build and adapt
A development background with solid database skills - this isn't off the shelf ETL and data engineering
Interpret data models and comprehend database structures and relationships.
Strong computer skills and a passion for the technical
Driven by initiative - performance orientated, multi-tasker and assertive to the commercial realities of handling large quantities of sensitive customer data.
Great communication skills, engaging with customers and managing internal stakeholders
Bonus if you have some experience in Agile methodologies, scrum/ kandan, AWS, C#, PHP, Python, MySQL, Jira, Grafana, Confluence, Slack
What you can expect from us:
Opportunity for annual bonuses
Medical Insurance
Cycle to work scheme
Work from home and wellbeing stipends
10% pension contribution
Why IDEXX
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let’s pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
#LI-RM1
Other facts
About IDEXX
10,000+ people, one global focus - enhancing the health and well-being of pets, people, and livestock
We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious, where caring and committed people come together to make things better.
IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians worldwide with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations and serve customers in over 175 countries.
Our primary business focuses on pet health, a growing market around the world. Our products, in-clinic diagnostic tests and instrumentation, practice management and software solutions, and reference laboratory and consultation services, enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency, and build more economically successful practices.
We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk.
Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.
What you'll do
- You will partner with implementation teams to drive data conversion tasks for customer onboarding. Additionally, you will engage directly with customers to monitor conversions and manage tickets effectively.
Ready to join IDEXX?
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