The European and North Atlantic (EUR/NAT) Regional Office in Paris, France, is accredited to 56 ICAO Contracting States and assists them in the implementation of ICAO’s policies, decisions, Standards and Recommended Practices (SARPs), regional and global safety, security, and air navigation plans. It supports extensive meeting activities, disseminates information and encourages participation in ICAO activities. The Regional Office also provides technical assistance and assists States with implementation.

The incumbent will endeavour to work harmoniously at the EUR/NAT Regional Office (Office of the Regional Director) as the Senior Strategic Planning and Communications Associate. S/he reports directly to and will receive instructions from the Regional Director. This position focuses on supporting the EUR/NAT Regional Office’s strategic, change management, and project management activities, as well as aligning promotional and communications efforts with strategic goals through effective storytelling, content creation, stakeholder engagement and promotional activities. 

Provides support for the EUR/NAT Regional Office’s strategic, change management and project management activities, achieving results such as: 

• Gathering of relevant intelligence to help identify and address opportunities, challenges, and risks.
• Assist in developing and updating strategic plans, annual goals, and long-term objectives by conducting research, analysing organizational data and trends, coordinating input from relevant stakeholders, and drafting documentation that aligns with the organizational priorities.
• Assist in tracking progress of strategic initiatives by preparing status updates and ensure timely delivery.
• Assist in preparing communication strategies for organizational changes, ensuring alignment and engagement across departments.
• Prepare briefs on States’ programme-related activities; draft inputs for a wide range of documents/reports, briefings/debriefings, correspondence, etc.
• Establish and maintain databases relevant to the scope of project management activities. 

Serves as a focal point for reporting, communication, digital tools, data integration, promotion and content creation activities, achieving results such as: 

• Coordinate the development and preparation of content for various media platforms, digital networks, and printed materials, to support organizational activities and ensure consistency with ICAO’s corporate standards. 
• Plan and schedule promotional activities across diverse communication channels and ensure messaging consistency to reach target audiences.
• Create and update visual and informational materials.
• Perform photo editing for news releases, publications and other communications content.
• Proofread and finalize visual content for internal and external communication by the EUR/NAT Regional Office.
• Coordinate within the EUR/NAT Regional Office and the ICAO HQ to ensure that necessary resources are in place to support ICAO events and initiatives.
• Support the preparation activities and conduct of EUR/NAT Regional Office conferences and events, including advance coordination and logistics, on-site assistance, media management and photo services.
• Coordinate within the EUR/NAT Regional Office to suggest and/or provide suitable communications support for staff announcements/events. 
• Draft write-ups, briefings and stories to aid communication efforts and provide detailed information for stakeholders, as determined by the Regional Director.

Provides support for promotional activities, achieving results such as: 

• Promote the organization’s products and services, including but not limited to events, publications, and online store offerings.
• Support outreach, recruitment and engagement with potential partners.
• Coordinate and provide administrative support for integrated communications campaigns aimed at target audiences.
• Contribute to the development and implementation of regional marketing strategies and identify new opportunities for products and services.

Performs other related duties, as assigned.

Essential

• High school diploma or equivalent, is required.

Desirable

• A diploma or certificate in Marketing, Commerce, Communications, Public Relations, or a related field, is desirable. 
• A first-level university degree in communications, marketing, business administration, or a related field, is desirable.
• PRINCE2 or Project Management Professional certification, is desirable.

Essential

• A minimum of six (6) years of relevant work experience in programme or project administration, marketing, technical cooperation, communications, public relations, or a related field, is required. 
• Experience in providing administrative support (e.g., reporting, budgeting), is required.

Desirable

• Photographic content production and editing experience, is desirable. 
• Experience in UN system organizations or other international organizations, is desirable.

Essential

• Fluent reading, writing and speaking abilities in English, is required.

Desirable

• A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish) , is desirable.

Professionalism: Knowledge of communication digital tools, data integration, promotion activities, social media, programme/project administration and analytics. Strong copywriting and editing skills in English. Ability to identify, independently assess, formulate recommendations and/or resolve a wide range of issues/problems, undertake research and gather information from standard sources. Demonstrated ability to apply judgment in the context of assignments given and discretion, resourcefulness and ability to deal proactively and tactfully with offices throughout the organization. Knowledge of Adobe Creative Suite software, specifically concerning graphic and web design and/or video editing. Excellent computer skills and use of relevant office software such as MS Office suite. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Technological Awareness: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Please note that this is a locally-recruited position. Applicants for positions subject to local recruitment are required to be authorized to work in the country regardless of where they live at the time of applying for the job opening.

It should be noted that this post is to be filled on a fixed-term basis for an initial period of three (3) years (first year is probationary for an external candidate).

ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization within the duty station.

ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. The Standards of Conduct for the International Civil Service adopted by ICAO, which are applicable to all staff members, are defined in the ICAO Service Code (Staff Regulations).

ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC).

The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered.