Reporting & Planning Analyst

ScottishPower HQ, Glasgow (hybrid)

Salary starting at £38,442 + excellent benefits

Closing date: 9th of February 2026

Help us create a better future, quicker!

The Scottish Power Customer Business provides energy to millions of households and businesses across the UK offering fair pricing and a choice of tariffs to suit customer needs. In addition, the Business offers products that help customers control and protect the energy in their homes and the flexibility to help customers manage their energy accounts today, tomorrow and in the future which are all under the management of the Smart Solutions department in which this role is based.

Reporting to the Senior Customer Activation Manager as the  Reporting & Planning Analyst you will support the management of an integrated commercial planning cycle and central activation plan across our full portfolio of products and propositions.  By analyzing past performance, overlying customer trends, seasonality, channel and marketing performance, new propositions and promotions will be planned to deliver the highest volume at the lowest cost across all the right channels.

What you'll be doing

• Support the integrated planning and activation approach, including channel mapping, bottom-up forecasting and delivery lead times to create consistency and clear visibility across the business
• Partner with Customer Activation team to understand the yield of each channel, review past performance and propose the sales opportunity by channel to be delivered by the activation team
• Responsible for accurate forecasting, enabling Smart Solutions to be set up to successfully deliver on budget, re-phasing or re-planning with interventions to remain on track
• Define reporting requirements, seeking to automate reporting and analyse reporting specific to proposition or promotional performance
• Responsible for reporting and data accuracy of the integrated planning cycles and activations
• Develop data dashboards to visualize key metrics and insights.  Propose recommendations for standard or promotional volumes to be planned against each channel
• Review measurement and evaluation of live and past propositions, analysing the success of propositions and recommending opportunities for improvement when you plan for future
• Meet reporting requirements or data preparation tasks for review meetings in line with planning cycles
• Track live propositions in partnership with revenue and activation teams against the forecast plan, understanding what is working and what is not
• Monitor performance, recommending interventions when there are volume shortfalls or over delivery, collaborating directly with channel leads to adjust accordingly
• Collaborate with other Data teams in Customer Business understanding data sources and systems that will support the alignment of data initiatives
• Identify areas for opportunity and improvement and propose new solutions to department Heads and Integrated Planning Manager

What you'll bring

• Experience in generating and analysing reports to make recommendations
• Experience in forecasting and managing volume drivers
• Experience with analytics platforms such as PowerBi Experience and in developing and building automated reports
• Ability to plan, forecast volume and manage interventions
• Proven analytical skillset, with experience managing and harmonising data from multiple different data sources
• Effective communicator with the ability to translate complex topics in easy-to-understand manner
• Ability to bring knowledge on the latest data software and data management tools
• Experience in developing and building automated reports
• Strong presentation skills and written reporting skills
• Ability to build effective relationships across the business

Minimum Criteria

• Educated to degree level or equivalent experience gained through hands on business experience
• Experience in data management systems and comfortable using various sources to carry out data analysis and create reports including but not limited to SAP, SAS, Python, R, and Synaps
• Proven ability to use a cross-section of data to turn it into usable insight.
• Highly Numerate and analytical
• Able to understand financial models and manage complex spreadsheets

What’s in it for you  

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.  

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include: 

• 36 days annual leave 
• Holiday Purchase – perfect your work/life balance with extra annual leave 
• Share Schemes 
• Payroll Giving and Charity Matched Funding 
• Technology Vouchers – save more and spread the cost of your technology purchases 
• Electric Vehicle Schemes – to help you transition to green/clean driving 
• Cycle to Work scheme and Public Transport Season Ticket Loans 
• Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments 
• Life Assurance (4x salary) 
• Access to Savesmart financial wellbeing support 
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more 

Why ScottishPower 

ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation. 

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in. 

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected]. 

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

IMPORTANT 

Advert will close at 23:59 GMT the day before Job Posting End Date below