Job Title 

Agent Contracting Administration Representative

Build the future with us

Are you detail‑oriented, service‑driven, and motivated by contributing to the smooth functioning of operations? As an Agent Contracting Administration Representative, you will ensure accurate and timely processing of agent appointments, terminations, and related administrative tasks that directly support our field force. Your work will play a key role in maintaining data integrity, supporting compliance, and contributing to an efficient contracting experience for agents nationwide.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you’ll accomplish with us

As an Agent Contracting Administration Representative you’ll be at the core of our mission. Here are the main responsibilities:

• Process agent appointments.
• Process agent appointment terminations.
• Pay and reconcile vendor and state appointment invoices.
• Update information in LFCM as requested by agents and IMOs.
• Process agent debt terminations and other changes requested by leadership or other departments
• Monitor and balance Agent Suspense Accounts.
• Assist with Agent Contracting–related production when needed.
• Develop understanding of department goals and how supporting processes.
• Evaluate current processes and suggest improvement opportunities.

What could accelerate your success in this role

We’re looking for someone who:

• Has a high school diploma or general education degree (GED)·
• Has approximately two years of administrative and/or customer service experience.
• Possesses strong computer and MS Office skills and learns new systems quickly.
• Demonstrates solid research and problem‑solving abilities.
• Shows strong attention to detail.
• Communicates effectively, both verbally and in writing.
• Keeps work well organized and knows how to prioritize.
• Responds positively to direction and works well with supervisors.
• Works effectively both independently and as part of a team.
• Adapts well to procedural and organizational change.
• Maintains a friendly, positive, and learning‑oriented attitude.

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence.
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.
• Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Competitive Benefits

Flexible Health, Dental and Vision insurance, 401(k) + company match, PTO, employee and family assistance program, performance bonus, and much more!

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!