• Manage customer accounts to achieve maximum profitability, both short and long term.
• Work with Director of Sales to assure goals and metrics (KPI’s) of the sales group are being met
• Advise Director of Sales of the status of negotiations with the customer and propose solutions.
• Assist in identifying opportunities for new sales through relationship building and a strong understanding of market demand.
• Assist in the RFQ process for new projects
• Build strategic pricing recommendations for customer changes, including piece price and tooling
• Assure adequate feedback of information needed for pricing decisions
• Ensure invoicing is complete and accurate and contracts are correct.
• Manage updates and cancellations of service contracts ensuring profitability
• Assist management with creation of the strategic plan and budget
• Report on overall business climate and on unusual situations and activities.
• Contribute to the marketing strategy and objectives
• Maintain program financials
• Lead and coordinate capital appropriation requests
• Work with other Hutchinson departments to ensure tooling budgets are understood and met

• Thorough and precise problem-solving and analytical skills to help resolve customer complaints or needs
• Very strong, interpersonal, communication, negotiation and conflict resolution skills 
• Excellent verbal and written communication skills to communicate product ideas to customer
• Up-to-date understanding of the industry's consumer behavior
• Proven strength in customer service and interpersonal skills for dealing with different types of customers and clients
• Time management and multitasking skills to handle multiple tasks and customer at once
• Outstanding ability to influence and motivate
• Strong organizational skills and attention to detail
• Ability to travel to customer and plant locations on a relatively frequent basis.

Ability to use word processing, spreadsheet applications. Must be familiar with internet research, Microsoft Office software, and the use of e-mail.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals. The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.   The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Must actively support our Health Safety and Environmental policy, immediately report all Safety hazards and correct them when able to safely do so, participate in all required Safety Training, meetings, inspects, and use all required PPE.