Essential duties and responsibilities include but are not limited to: 

ERP System Administration & Support:

• Provide technical support and troubleshooting for ERP (Infor XA preferred) and iSeries environments.
• Manage ERP system configurations, user access, and security protocols.
• Coordinate and execute ERP upgrades, patches, and system enhancements with minimal disruption to business operations.
• Develop and maintain SQL queries and reports to extract, analyze, and present business-critical data.
• Support integrations between ERP and ancillary applications, including EDI interfaces and automation of repetitive IT tasks.

Business Process Improvement & Analysis:

• Analyze current business processes to identify inefficiencies and recommend ERP enhancements.
• Customize and optimize ERP modules for Finance, Engineering, Purchasing, and MRP to improve operational efficiency.
• Collaborate with end-users to gather and document business requirements and translate them into system solutions.
• Conduct independent and user-driven system testing to ensure functionality and stability.
• Strong problem-solving and analytical skills to troubleshoot complex system issues.
• Design ERP dashboards and reports to support decision-making.

Project Management & Implementation:

• Participate in ERP-related projects across multiple locations, ensuring alignment with business needs.
• Collaborate with cross-functional teams and vendors to define requirements, test solutions, and implement system enhancements.
• Assist in planning, managing and executing ERP implementation and migration projects.
• Ensure projects remain on schedule and within scope while providing regular status updates.

Training & User Support:

• Provide end-user training and create documentation to support best practices.
• Assist employees in troubleshooting and resolving ERP-related issues efficiently.
• Maintain structured documentation of IT processes, system changes, and troubleshooting guidelines.

Data Integrity & Compliance:

• Implement security best practices, ensuring that data is protected, and that user roles and permissions align with company policies.
• Ensure data integrity within the ERP system by performing regular Separation of Duty (SOD) audits.
• Ensure Hutchinson security policies are adhered to.

iSeries Administration & Support:

• Hands-on experience with iSeries CL commands, administration, and troubleshooting.
• Maintain helpdesk tickets according to department standards.
• Willing to work flexible hours.
• Travel as required for ERP projects.
• Provide 24/7 on-call support when needed.
• Perform additional duties as required within or outside of job scope.

• Bachelor's Degree in Information Technology, Management Information Systems, or a related business field.
• Minimum 5 years of experience working with ERP, Infor XA preferred, in a manufacturing environment.
• Proficient in SQL queries and data analysis.
• Proficiency in iSeries system administration and CL command execution.
• Familiarity with RPG programming concepts to support system-level tasks and troubleshooting.
• Excellent project management skills with the ability to handle multiple priorities.
• Effective communication skills to collaborate with business users and IT teams.
• Self-motivated and detailed with an ability to work independently and collaboratively in a team environment.