About this role
The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.
FTE: 0.0; Per Diem/Casual
Work Schedule: Required to work a minimum of four shifts per month - two shifts must be a weekend shift.
Required Qualifications:
- Experience: 1 year of customer service experience required
Salary Rate: $19.49/hour
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
Other facts
About Hutchinson Health
Hutchinson Health is nestled in an area of central Minnesota that offers a unique blend of big city amenities with allure of benefits found only in smaller towns. Residents of Hutchinson enjoy its vast parks and trails system, lakes, continuing education opportunities and diverse housing market. They also appreciate the low crime rate as well as the absence of congested traffic, noise and pollution. Simply put, Hutchinson is as beautiful as it is progressive. A part of the Health Partners family, Hutchinson Health is a regional healthcare center located 60 miles West of the Twin Cities that includes hospital, primary and specialty care clinics, emergency services and specialty programs. We have over 30 full-time physicians and 35 specialty providers and 600 staff ready to make a difference.
What you'll do
- The Call Center Associate communicates with patients and staff to provide meal guidance based on nutritional needs. They also use computer applications to place and verify meal orders.
Ready to join Hutchinson Health?
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