HL
Foreclosure - Status - Client Service Representative
full-time•Fayetteville
About this role
As a Client Service Representative on our Status team in our Foreclosure department, you will provide support to our attorneys as they represent mortgage servicers in civil action related to recovering their collateral.
About Us:
We opened our doors in 1980 in both North Carolina and South Carolina. Ethics, Integrity and hard work make up our company values and who we are today. We hire the best people and provide them with great benefits to improve their work life balance including a competitive salary, Medical, Dental, Vision, Disability, Life, FSA, HSA, and 401K. We also offer vacation and PTO so that you do not miss out on your family life.
Job Duties and Responsibilities:
- Input data, update websites, and perform status inquiries
- Maintain information related to specific team documents
- Draft correspondence with clients and other agencies involved in foreclosure process
- Answer phone calls from prospective purchasers and or borrowers or lenders
- Monitor lender requests, calculating figures, and meeting all deadlines related to these requests
- Ensure files are complete with all legal documents
- Work as liaison between the mortgage company and the homeowners
- Address and properly handle any issues that may arise with a file when brought to the attention of the Firm
Any employee of the foreclosure department may be cross-trained and expected to fulfill responsibilities of any team at any time based on business need.
Minimum Qualifications
- 2-4 years of experience in mortgage foreclosure processing and billing
- Proficient in MS Office
- Experience with LoanSphere (LPS), Simplifile, & OnBase
- High degree of accuracy and attention to detail
- Ability to meet strict deadlines
Preferred Skills & Experience
- 5-7 years of experience in mortgage foreclosure processing and billing
- Knowledge of foreclosure process from beginning to end.
Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions.
Work Environment
This job operates in a clerical office setting with regular business hours of 8:30 am to 5:30 pm, but your schedule for work will be determined by your supervisor. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. You would be required to lift files (up to 15 lbs.)
EEO Statement
Hutchens Law Firm is committed to equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
What you'll do
- The Client Service Representative will support attorneys in the foreclosure process by managing data, drafting correspondence, and acting as a liaison between mortgage companies and homeowners. They will also monitor lender requests and ensure all files are complete with legal documents.
About Hutchens Law Firm
HIGH PERFORMANCE LAW™
At Hutchens Law Firm, we’re known for our experience in Business Law, Default Servicing/Creditors' Rights, Litigation, Real Estate Law, Family Law, & more.
We call what we do HIGH PERFORMANCE LAW™. Everything we do for our clients is done with Ethics, Integrity, and Hard Work. We've been driven by this instinct for nearly four decades because we recognize it's what our clients expect and deserve. We never forget that the outcome of every case we handle is a measurement of our skills and abilities. Our attorneys bring the full force of our court-tested skills and experience, our knowledge of the law, and a persistence to bear on every case we accept and every client we serve. We are tenacious, searching to leave no option unexplored that may benefit our clients, but we also have a reputation for fairness and professionalism. That is the greatest measure of our success.*
PRACTICING LAW WITH INTEGRITY
It is the only way we will do business. We’ve worked hard for decades to earn a HIGH PERFORMANCE LAW™ reputation among our clients, our legal peers, judges, friends, and communities. High ethical standards are an integral part of our high-performance metrics, and while we are excellent negotiators – this is an area where there can be no negotiation. Rock-solid integrity is one of the primary reasons why our industry has honored Hutchens Law Firm and our attorneys with a long list of awards and accolades, including U.S. News & World Report's Best Law Firm and Best Lawyers, AV ratings from Martindale-Hubbell (their highest possible rating), inclusion in SuperLawyers and Business North Carolina Legal Elite, ten consecutive years receiving the USFN Diamond Award, and many others (see our website for complete information including methodologies for the recognitions).
Our ethics are our bond, and always will be.
*Each case is different and must be evaluated on its individual facts. Prior results do not guarantee future outcomes.
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Frequently Asked Questions
What does a Foreclosure - Status - Client Service Representative do at Hutchens Law Firm?
As a Foreclosure - Status - Client Service Representative at Hutchens Law Firm, you will: the Client Service Representative will support attorneys in the foreclosure process by managing data, drafting correspondence, and acting as a liaison between mortgage companies and homeowners. They will also monitor lender requests and ensure all files are complete with legal documents..
Is the Foreclosure - Status - Client Service Representative position at Hutchens Law Firm remote?
The Foreclosure - Status - Client Service Representative position at Hutchens Law Firm is based in Fayetteville, North Carolina, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Foreclosure - Status - Client Service Representative position at Hutchens Law Firm?
You can apply for the Foreclosure - Status - Client Service Representative position at Hutchens Law Firmdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.