Description

Summary:

The Asset Finance Collections Representative I is responsible for the overall effective management of delinquency levels of an assigned Portfolio of accounts within the 1-60 day aging categories.    This involves making of outbound calls and sending letters to delinquent customers as necessary to collect past due amounts, reconciliation of payment and billing histories and negotiation of payment arrangements.  Periodically pulls and analyzes credit information from various sources in order to recommend appropriate actions on problem accounts.

Duties & Responsibilities:

• Manage delinquency levels within the assigned portfolio through the use of outbound calls, letters and use of third-party providers.

• Assist customers with account reconciliations utilizing payment and billing histories.

• Access and analyze appropriate credit information (i.e. consumer and commercial credit bureau reports) when appropriate. 

• Communicate effectively with customers and/or their representatives as well as internal business partners to effectively solve delinquency issues. 

• Recommend paths to resolution to customers and internal stakeholders including negotiation of payment arrangements. 

• Perform other duties and projects as assigned.

Basic Qualifications:

• Four-year college degree in Finance/Accounting/Economics or equivalent work experience

• 1+ years of prior consumer or commercial collections experience.

Preferred Qualifications:

• Strong written and verbal communication skills with attention to detail.

• Strong analytical and problem solving skills.

• Ability to multitask in a deadline driven fast paced environment.

• Ability to make sound responsible decisions in a timely manner.

• Thorough knowledge of various software programs including Word and Excel, and the ability to quickly learn additional systems/software.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range:

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.