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We are looking for a Senior Learning Systems Professional who provides technical expertise, guidance, and support on learning, skilling, and development technologies for IT associates and leaders. This individual will design, develop, and deploy interactive e-learning content for multimedia and mobile environments to support skilling across the IT organization. The Senior Learning Systems Professional involves work assignments with moderately complex to complex issues, where analyzing situations or data requires an in-depth evaluation of variable factors. This position requires exercising considerable latitude in determining objectives and approaches to assignments.

The Senior Learning Systems Professional facilitates access to expertise, services, and resources related to technology-supported learning. Develops and deploys technology-based training and interactive e-learning courses and skilling modules. Guides facilitators and selects appropriate technologies (e.g., Articulate 360, Vyond, Camtasia, Cornerstone onDemand) to support development and delivery. Updates and manages the LMS. Creates and maintains user interfaces, audio, video, graphics, and animations; designs the look and feel of courses, learning portals, mobile learning, and print materials with an eye toward clarity. Assembles all elements into a running course, adds interactivity, and ensures the course can interface with a Learning Management System, if required. Collaborates with subject matter experts on appropriate technology-based learning solutions. Provides technical troubleshooting support to learning programs. Develops project documentation, including development standards, templates, and storyboards. Builds, implements, and maintains productivity and collaboration solutions using SharePoint, Power Apps, Power Automate, and other Microsoft 365 applications. Begins to influence department strategy and exercises considerable latitude in determining objectives and approaches to assignments.

Key Responsibilities

• Create user interfaces, audio, video, graphics, and animations for e-learning courses and skilling modules.

• Assemble and integrate course components, add interactivity, and ensure compatibility with LMS.

• Troubleshoot LMS application issues and perform LMS updates as needed/available for security, functionality, and user experience.

• Provide technical LMS support as needed for the team and, as availability allows, the rest of IT. 

• Design, develop, and maintain SharePoint functionality to streamline information sharing and automate workflows.

• Build and implement productivity and collaboration solutions using Power Apps and Power Automate to create user-friendly applications.

• Collaborate with subject matter experts, instructional designers, and IT teams to assess learning needs, ensure alignment between learning solutions and business objectives, and deliver effective solutions.

• Partners with Associate Director to develop, refine, and prioritize the skilling roadmap, aligning future skills training with IT needs. 

• Supports the Associate Director in all reporting (e.g., learning effectiveness, KPI tracking, completion rates, type of learning requests). 

• Manages learning tool license administration to ensure prudent allocation of these learning licenses across IT. 

• Partners with Associate Director to provide consulting on incoming learning requests for IT colleagues that want to build their own training. 

• Support IT Learning Week, as needed. 

• Answers email from Mailbox. 

Use your skills to make an impact
 

Required Qualifications

• 5+ years of experience in learning systems administration, instructional design, or e-learning development.

• 3+ years of experience designing, managing, and/or administrating productivity and collaboration tools such as SharePoint, Power Apps, Power Automate, and other Microsoft 365 applications.

• Proficient in creating and editing multimedia learning assets using industry-standard tools, including Adobe Creative Suite (After Effects, Animate, Audition, Captivate, Express, Illustrator, Photoshop) and eLearning development platforms such as Articulate 360 and Adobe Captivate.

• Strong proficiency in Learning Management systems, such as Cornerstone onDemand or similar programs.

• Experience designing, implementing, and supporting technology-based learning solutions, including e-learning modules, virtual classrooms, and multimedia content.

• Demonstrated ability to plan, execute, and manage learning projects effectively, including timelines, stakeholder communication, and risk mitigation.  

• Highly organized with demonstrated ability to manage multiple projects, prioritize tasks effectively, and meet deadlines in a dynamic environment. 

• Demonstrated experience of adult learning theory, instructional design models (e.g., ADDIE, SAM), e-learning standards, and performance improvement approaches. 

• Detail-oriented with strong analytical skills to ensure accuracy, consistency, and effectiveness of all activities. 

• Ability to work independently, exercise sound judgment, and contribute to organizational strategy.

Preferred Qualifications

• Bachelor's degree in Instructional Technology, Educational Design, Computer Science, or a related field; 

• Experience leveraging AI technologies to enhance productivity and drive work outcomes

• Experience in IT environments and/or with IT associates.

Additional Information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$71,100 - $97,800 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.