Aloha and Welcome!  Thank you for your interest in employment opportunities with Mauna Kea Resort.  We invite you to our dynamic team of hospitality professionals. We are confident that our salary and benefits package will be attractive. In addition to industry-competitive salaries, team member recognition programs, and training and career opportunities, we also offer the following benefits: medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, dining, and golf discounts, and more. 

At Mauna Kea Resort, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.

Division:  Management & Non-Union (MAN010)

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Senior Weddings and Special Events Manager

Why Join Mauna Kea Resort?

Nestled in an oasis of elegance, our luxury resort is a haven for unforgettable moments. As the Senior Weddings & Special Events Manager, you’ll play a pivotal role in creating timeless memories for our guests. Lead with creativity, as you execute exceptional weddings and special events that exemplify the highest standards of service and elegance.

We are looking for a skilled professional who has thrived in a dynamic, high-touch wedding environment, bringing a blend of strategic planning, operational excellence, and a personalized approach to client service.

About the Role

The Senior Weddings & Special Events Manager is responsible for the success of the resort’s weddings and special events. This role oversees every detail, from initial client consultation to seamless execution, ensuring an unparalleled guest experience. You will also be spearheading, in collaboration with the Director of Catering Conference Services (DOCCS) and the wedding team, the strategy of delivering service and revenue results that elevate the resort’s reputation as the premier destination for weddings and special occasions.  This position reports directly to the Director of Catering and Conference Services and collaborates with the Food & Beverage, Culinary, and Operations teams to deliver flawless events.

What You'll Do

Deliver Revenue Excellence

• Assist the DOCCS in developing and implementing innovative strategies to exceed wedding/catering sales and revenue goals.
• Actively identify and cultivate new business opportunities within the weddings and social events market.
• Leverage your knowledge of luxury trends, competitor insights, and market dynamics to create competitive and compelling packages.

Create Unforgettable Experiences

• Design and curate extraordinary weddings and events tailored to our clients' dreams.
• Collaborate with the Food & Beverage team to craft unique menus and experiences that reflect the resort’s luxury standard.
• Ensure seamless transitions from sales to service operations, delivering flawless experiences at every touchpoint.

Build Strategic Relationships

• Act as the resort’s wedding ambassador in the local community, forging partnerships with wedding vendors, wedding planners, and key wedding stakeholders.
• Cultivate strong relationships with clients, ensuring trust and loyalty while delivering personalized service.
• Be a senior manager withing the department and assist the team in achieving collective success.

Drive Operational Excellence

• Oversee all aspects of event logistics, from proposals and contracts to on-site execution.
• Work with the DOCCS to manage monthly/quarterly forecasts and create annual revenue and expense budgets, and reports to ensure financial success.
• Implement best practices and continuously seek opportunities to enhance processes and offerings.

What We’re Looking For

Education & Experience

• Bachelor’s degree in hospitality, or a related field preferred.
• Minimum of 5 years’ experience in catering sales, weddings, or special events, with at least 2 years in a senior wedding/events role.
• Proven success in luxury hospitality or high-end event management.

Key Attributes

• Passion for curating exceptional guest experiences with a keen eye for detail and a commitment to excellence.
• Outstanding communication, negotiation, and relationship-building skills.
• Creative mindset paired with strong analytical and financial acumen.
• Ability to thrive in a fast-paced, client-facing environment with a high level of professionalism.
• Proficient in the use of computers along with resort’s systems (Microsoft, Dayforce) and Marriott’s catering software (CI/TY).

Working Conditions:

• Normal office conditions
• Indoor and outdoor function spaces and travel between two hotels on the resort
• Must be able to work schedule set by the Director of Catering Conference Services
• Must be able to work long and irregular hours and more than 40 hours per week.
• Has the ability to work remotely from home (when scheduled) and can travel off-island or out of state, including attending bridal shows and industry events.

Why You'll Love Working Here

• Work at one of the most prestigious resorts in the region, where every event is an experience of a lifetime.
• Collaborate with an award-winning team dedicated to excellence in hospitality.

Enjoy exclusive employee benefits, including luxury hotel perks with Marriott Hotels & Resorts, Prince Resorts Hawaii, and Seibu Prince Hotels & Resorts

We appreciate your interest in joining our 'Ohana.   Due to our numerous inquiries, only qualified applicants for posted positions will be contacted by phone or email provided on your employment application form.