
Description
General Summary: Designs, plans, upgrades and implements networking systems and troubleshoots operating system problems.
Positions reporting to this position: None
Duties and Responsibilities (functions considered essential are marked by an *):
Requirements
Educational Requirements:
Bachelor’s Degree or equivalent technical experience
Required Certification/Licensure:
Valid state driver’s license
Experience Requirements:
5 years related network experience
Knowledge/ Skills:
Broad range of network and desktop knowledge and skills; working knowledge of router configuration, network provider services, routing protocol options and network principles; familiarity with operating systems with experience in installation and administration of one or more operating systems; strong interpersonal, analytical, problem-solving and conceptual skills; good verbal and written communication skills; ability to effectively adapt to rapidly changing technology and apply it to business needs. Includes the following:
Service Delivery Objectives:
Physical Demands:
Must be able to lift/carry materials up to 25lbs, move about the office, turn on and operate a computer in the applicable environment, communicate efficiently and effectively on the telephone or in person, and complete required paperwork. Subject to long, irregular hours and 24-hour on-call availability. Required to crawl under desks and other tight places to connect network cable and power connections.
Working Conditions:
Standard indoor office environment; Occasional travel to field locations.
Travel: Minimal (less than 25%) based on business needs
Position Interacts With (indicate internal and external contacts):
Company and subsidiary company staff and management; and outside hardware and software service personnel and vendors
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