Cashier Store Serrano Madrid 30h (f/m/x)

<p>HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!</p><p> </p><p>Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!</p><p> </p><p><p>At <strong>HUGO BOSS</strong>, we are looking for a <strong>30-hour-per-week Cashier</strong> to join our <strong>HUGO BOSS Serrano Boutique</strong>, located at <strong>Calle Serrano 28, Madrid</strong>.</p> <p><strong>Working schedule</strong></p> <ul> <li><strong>30 hours per week</strong></li> <li><strong>6 hours per day</strong></li> <li><strong>Rotating afternoon shifts</strong>: <ul> <li>Early afternoon: <strong>1:00 p.m. – 7:00 p.m.</strong></li> <li>Late afternoon: <strong>3:00 p.m. – 9:00 p.m.</strong></li> </ul> </li> <li>Working days: <strong>Monday, Wednesday, Friday, Saturday and Sunday</strong></li> </ul> <p><strong>What are we looking for?</strong></p> <ul> <li>At least <strong>1 year of cashier experience</strong>, preferably in fashion retail or premium retail.</li> <li><strong>Fluent English</strong>, ideally with experience serving international customers.</li> <li>A <strong>dynamic person</strong>, energetic and highly service-oriented.</li> </ul> <p><strong>Key skills and competencies</strong></p> <ul> <li>Strong <strong>organization</strong> and accuracy in all cash desk processes.</li> <li>High <strong>attention to detail</strong>.</li> <li><strong>Leadership skills</strong> and the ability to lead by example within the team.</li> </ul> <p>If you are passionate about fashion, enjoy customer interaction, and are excited to become part of the <strong>HUGO BOSS</strong> universe in one of Madrid’s most exclusive shopping areas, we would be delighted to meet you.</p></p><p> </p><p><strong>What you can expect:</strong></p><p><p>In your role as a Cashier, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.</p> <ul> <li>Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers</li> <li>Responsible for CRM data gathering & quality management</li> <li>Contribute to achieve the location’s performance targets and individual KPI’s</li> <li>Support in transaction, complaint & return handling</li> <li>Support in all operations for loss prevention and stock management</li> <li>Proficient utilization of business systems & latest technology</li> <li>Drive the use of all available tools and ensure procedures are executed and policies followed</li> </ul></p><p> </p><p><strong>Your profile:</strong></p><p><ul> <li>Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry</li> <li>Excellent interpersonal and communication skills at all levels</li> <li>Demonstrate strong commercial acumen and brand knowledge</li> <li>Ability to be flexible & adaptable to the need of the business</li> <li>Willingness to constantly learn & develop</li> <li>High cultural knowledge & awareness</li> <li>Proactive and positive attitude</li> <li>Fluent English speaker</li> </ul></p><p> </p><p><strong>Your benefits:</strong></p><p><ul> <li>Competitive salary, commission, and attractive benefits.</li> <li>Global career path for specialists and leadership.</li> <li>Customized training and development opportunities.</li> <li>International and inspiring work environment with a dynamic work culture.</li> </ul></p><p> </p><p>We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.</p><p> </p><p>Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.</p>