HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.

At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

THE HUB24 STORY  

We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians. 

Benefits and Life at HUB24

Learn more about our employee benefits HERE.

Job Summary:

As Head of Product – Class, you will own and drive the product vision for Class within the broader Class & HUB24 ecosystem. You’ll lead and grow a team of Product Managers, champion customer‑led innovation, and deliver high‑impact solutions that solve real problems and elevate the customer experience.

Working closely with Product Leadership across Class and NowInfinity, you’ll shape product strategy, refine our product development framework, and ensure alignment with group‑wide goals. You’ll bring strong product leadership, commercial acumen, and a track record of scaling teams and launching market‑leading products.

Reporting to the General Manager, Product, this role is pivotal in maintaining Class’ position as a leader in delivering innovative, customer‑centric solutions.

Responsibilities:

Product Strategy & Vision

• Define and own the product vision for Class, delivering customer-centric experiences and a clear roadmap that aligns with the Group’s strategy & objectives.
• Partner with Marketing to shape product positioning and value propositions that resonate with target segments.

• Ensure strategy is well understood across teams, market insights are captured, and decisions are data-informed.
• Lead the strategic planning and quarterly prioritisation of product capital spend against budget to maximise commercial impact

Build and lead the end-to-end product development

• Develop and execute the product portfolio and deployment to market through working collaboratively with cross functional team members
• Manage, measure and report on product delivery outcomes (quality, scope, budget) to stakeholders
• Ensure overall product portfolio risks and dependencies are clearly managed and communicated

Drive commercial focus

• Develop business cases based on industry and customer research, with a focus on data driven analysis to identify new market opportunities
• Continuously refine and prioritise based on tangible value, balancing trade-offs across the portfolio to ensure deliver on commitments
• Implement reporting and analytics to measure the success and progress of the product portfolio

Develop great talent and teams

• Lead, mentor, and develop a high-performing product team, fostering a culture of collaboration, innovation, and accountability.
• Provide coaching, clear direction, and growth opportunities to ensure team members reach their full potential.
• Maximise efficiency, visibility, and decision-making by leveraging available product tools such as Productboard, Pendo or similar, and emerging technologies like AI.

Requirements:

• Industry and domain knowledge across finance, accounting, or wealth management
• 5+ experience in accounting public practice or administrator servicing the wealth management industry such as SMSF or Portfolio Management
• CA/CPA qualifications are highly desirable.
• 8+ years of experience working with a software development environment or B2B SaaS (software as a service) with 3+ years in a senior leadership role.
• Exposure to product management and working with teams through a product strategy - research, ideation, prototyping, testing and execution.
• Strong leadership experience in customer centred design and innovation
• Leadership experience in communicating product vision at the executive level
• Ability to influence through persuasive verbal and written communication

The Recruitment Process

• Acknowledgement email once your application has been submitted. 

• Our Talent team will start reviewing your application. If unsuccessful, you will be notified. 

• If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role. 

• If you’re a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.

• Should you require any accommodations to the recruitment process, please email [email protected], and one of our team will contact you. 

• Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role, there may be more than two interviews. 

• Communication of outcomes to successful and unsuccessful candidates and feedback provided. 

As part of our process, a police check will be conducted on all successful candidates. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here. 

2024 Circle Back Initiative Employer – we commit to respond to every applicant. 

Endorsed by WORK180, we are proud to be recognised as an employer of choice for women. 

We have been nominated and placed on the BOSS Best Places to work list. 

Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative

HUB24 is an equal opportunity employer. We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations. If you require adjustments to the recruitment process or have accessibility requirements, please let us know – we’re here to support you