About The Role

We're seeking a dedicated professional who can transform our Chatham, ON office into a haven of order and welcoming vibes. From ensuring our meeting rooms are prepped and perfect to warmly greeting our diverse array of visitors, your touch will be felt in every corner. As the pulse of our bustling office, you'll be at the helm of communications, handle day-to-day operations, and ensure that every logistical detail sings in harmony. Come, be the heartbeat that keeps us thriving. Join our team!

What You’ll Do

• Welcomes visitors by greeting them, in person or over the telephone, answering or referring inquiries.

• Directs visitors by maintaining employee and department directories, giving instructions.

• Sort and forward incoming emails and faxes received.

• Handle incoming and outgoing courier (including regular mail); open, stamp, sort and label for distribution.

• Maintaining stock and availability of office supplies by ordering as required

• Accept and log payments received from clients into broker management system; provide receipts for payments received and perform daily deposits.

• Maintains safe and clean reception area by complying with procedures, rules, and regulations.

• Contributes to team effort by accomplishing related results as needed.

Qualifications and expertise that pave the way for Success

• A minimum of one (1) year of customer service and/or administrative experience

• Excellent interpersonal and communication skills, both written and verbal.

• Proficiency with Microsoft Office Suite products specifically Word, Excel and Outlook

• Strong customer service focus with the ability to deliver positive customer experiences.

• High level of organization and ability to manage a high volume of calls and requests.

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.

• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.

• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.

• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

The expected salary range for this position is $35,000 to $40,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. 

AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.