HG
General Manager
full-time•Gurnee•$136k
About this role
The General Manager has responsibility to plan, direct, and manage the operational functions to ensure we are focused on meeting customer requirements and delivering legendary customer service while meeting the value, mission and vision statement of Hub Group.
Essential Functions
- Provides leadership to achieve the value, mission and vision statement of Hub Group.
- Is responsible for revenue and operational profit target achievement.
- Provides proactive employee relations management, including
- Employee retention
- Employee satisfaction
- Promotion of company culture
- Process improvement
- Oversees warehouse staffing, including
- Hiring
- Termination
- Discipline
- Training
- Identifies opportunities for business improvement and develops/implements plans to ensure continuous improvement.
- Manages the process of tracking and publishing all Key Performance Measures both internally and externally.
- Ensures that employee individual performance metrics are tracked and utilized to manage labor spend as well as evaluate employee performance.
- Manages Quarterly Business Review process with customers including the preparation and presentation of necessary information.
- Oversees facility maintenance.
- Develops and maintains strong relationships with customers. Ensures organization is focused on legendary customer service development (Values/Mission/Vision).
- Participates in all budgeting activities. Monitors budget performance on a monthly basis. Takes proactive steps to ensure budget compliance.
- Supports proactive maintenance of all equipment – ensuring efficient maintenance spending.
- Recommends capital expenditures to ensure efficient ongoing operations.
- Is responsible for implementing and fostering safety culture. Develops/implements safe work policies and procedures.
- Suggests improved efficiency through the understanding and use of advanced systems / automation.
- Participates in formulating and administering company policies and procedures.
- Any other duties and responsibilities as assigned.
Minimum Qualifications
- Bachelor's degree (B. A.) from four-year College or University; or 5-10 years related experience and/or training; or equivalent combination of education and experience.
- An operational background with a continuous improvement track record is required.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Ability to write speeches and articles for publication that conform to prescribed style and format.
- Ability to effectively present information to top management, public groups, and/or boards of directors.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Salary: Up to $136,000/year base salary plus bonus eligibility
This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.
Benefits We offer a comprehensive benefits plan including:
- Medical
- Dental
- Vision
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Life & AD&D Insurance
- Disability
- Paid Time Off
- Paid Holidays
BEWARE OF FRAUD!
Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group’s name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind:
- Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
- Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
- Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers.
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.
What you'll do
- The General Manager is responsible for planning, directing, and managing operational functions to meet customer requirements and deliver exceptional service in alignment with the company's mission and vision. This includes achieving revenue and operational profit targets while proactively managing employee relations and fostering a strong company culture.
About Hub Group
For 50 years, Hub Group has been dedicated to serving customers with innovative, premier supply chain solutions tailored to each client’s needs. We understand your business needs are constantly evolving, so we design transportation solutions to scale and evolve with them. Supported by a powerful asset-backed network of 50,000 53’ intermodal containers, nearly 4,000 drivers, 6,000 trailers, and 29 terminals, our transportation solutions are strategically built to drive long-term success. We work with your organization to deliver high-quality service while incessantly refining and improving your supply chain to forge a clearer route ahead.
Hub Group provides industry-leading solutions for customers that want better control over costs, higher levels of service, and a streamlined approach to their supply chain. Our solutions harness proprietary technology to optimize multimodal networks for customers operating both domestically and across the globe. Through customer-centric strategies and programs, we centralize all communication, management, and accountability for your supply chain – allowing you to focus on other areas of your business.
Our end-to-end suite of solutions is blended and delivered to customers with a single point of contact, supported by teams that look deeper into supply chains to extract hidden value. We advance sustainability initiatives, provide better visibility and help navigate customers’ businesses toward their unique goals. And on top of that, we remain true to our roots with a culture of service, innovation, and integrity. Because we believe the way you do something is just as important as what you do.
At Hub Group, we know The Way Ahead.
Ready to join Hub Group?
Take the next step in your career journey
Frequently Asked Questions
What does Hub Group pay for a General Manager?
Hub Group offers a competitive compensation package for the General Manager role. The salary goes up to USD 136k per year. Apply through Clera to learn more about the full compensation details.
What does a General Manager do at Hub Group?
As a General Manager at Hub Group, you will: the General Manager is responsible for planning, directing, and managing operational functions to meet customer requirements and deliver exceptional service in alignment with the company's mission and vision. This includes achieving revenue and operational profit targets while proactively managing employee relations and fostering a strong company culture..
Is the General Manager position at Hub Group remote?
The General Manager position at Hub Group is based in Gurnee, Illinois, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the General Manager position at Hub Group?
You can apply for the General Manager position at Hub Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.