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Commercial Service Technician I
full-time•Austin
About this role
HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.
Key Responsibilities
- Responsible for analyzing, diagnosing, and resolving customer concerns in commercial environments.
- Perform service on commercial heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.
- Perform start-ups on air conditioning as required.
- Responsible for delivery and removal of equipment needed to complete service work.
- Responsible for providing excellent service to commercial customers and sustaining high levels of customer satisfaction.
- Handle customer concerns, questions or problems in an effective manner.
- Prepare material requisition forms to ensure proper truck stock levels.
- Other duties include performing maintenance on equipment, servicing and/or cleaning
- IAQ products, soldering, welding, brazing, and performing minor field fabrication.
Qualifications/Skills
- The qualified candidate must have a high school diploma or equivalent.
- A license in commercial HVAC required (Gasfitter 2 or Gasfitter 1 License) with
- Refrigeration license (313A License) preferred.
- A license in plumbing, electrical work, sheet metal, or refrigeration an asset.
- Proven mechanical aptitude and experience in the commercial HVAC field.
- Able to operate all necessary tools and equipment to perform various projects.
- Adept at servicing commercial heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.
- Demonstrated commitment to the delivery of customer-focused service.
- Must be able to read and interpret drawings, blueprints, and production diagrams.
- The ability to work overtime and weekend hours as required.
- The successful incumbent must be able to meet the minimum requirements for our background check criteria.
HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by laws.
What you'll do
- The technician is responsible for analyzing, diagnosing, and resolving customer concerns related to commercial HVAC, ventilation, and refrigeration equipment. This includes performing service, equipment start-ups, delivery/removal of necessary equipment, and maintaining high levels of customer satisfaction.
About HTS Engineering Ltd.
Your success is our success.
With 16 offices in Canada and the United States, full-service HVAC&R equipment distributor HTS has grown significantly since its 1992 founding. The reason? A single focus on creating success for all those involved with cooling and heating decisions – from selection, design and purchase, to installation and maintenance.
Architects, engineers, building owners, general contractors, mechanical contractors and facilities maintenance teams ─ as well as the leading manufacturers we represent ─ routinely turn to HTS for Real Solutions to issues ranging from energy efficiency and environmental issues to building economics and comfort for building occupants.
But more compelling, they turn to HTS because they know we understand their unique viewpoints, needs and concerns and are able to provide insight and manage projects in a way that both the project and the people involved achieve pre-established goals.
Our industry experience spans industrial, institutional, commercial and residential projects of all sizes throughout the US and Canada.
The HTS parts department provides our locations with unparalleled customer service and support for the dozens of manufacturers and hundreds of parts we proudly represent.
Our Departments (vary by location):
Custom Equipment Sales
Airside Products Group
Building Automation
FIT Building
Service
Parts
HTS Partners:
Choice Partners
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Frequently Asked Questions
What does a Commercial Service Technician I do at HTS Engineering Ltd.?
As a Commercial Service Technician I at HTS Engineering Ltd., you will: the technician is responsible for analyzing, diagnosing, and resolving customer concerns related to commercial HVAC, ventilation, and refrigeration equipment. This includes performing service, equipment start-ups, delivery/removal of necessary equipment, and maintaining high levels of customer satisfaction..
Is the Commercial Service Technician I position at HTS Engineering Ltd. remote?
The Commercial Service Technician I position at HTS Engineering Ltd. is based in Austin, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Commercial Service Technician I position at HTS Engineering Ltd.?
You can apply for the Commercial Service Technician I position at HTS Engineering Ltd.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.