Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Business QA Associate.

Business: HK Transformation

Principal responsibilities

• Responsible for Business Testing with the local countries for changes to the digital channels in public website, Internet Banking, Share dealing, and Mobile
• To ensure these meet customer expectations both internal and external, ensuring defects are identified and tracked before release
• Undertake test preparation for a variety of projects resource estimating, planning, scoping, identifying data and environment requirements.
• Write and review range of testing documentation.
• Coordinate testing tasks for specific projects, progress issues and escalate where necessary
• Plan and support validation activity for live releases of new services.
• Work collaboratively with software delivery and change delivery, Marketing and operational areas
• Adoption and use of testing standards and processes
• Chair and/or attend project update meetings, deliver project updates and escalate any known issues and concerns
• Adherence to mandatory objectives
• Alignment of activity to departmental governance

Qualifications - External

Knowledge & Experience / Qualifications

• Excellent knowledge and experience of the testing process
• Strong awareness of digital channels and customer expectations
• A strong team player who is highly collaborative recognizing their specialized role in the department and acknowledging other areas and individuals roles and responsibilities.
• Good communication skills, both written and verbal, to explain complex issues
• Good decision making skills to be able to evaluate importance of defects found during testing, based on impact
• Enthusiastic and self-motivated
• Innovative having the ability to approach things differently or do different things to deliver goals
• Ability to influence and challenge to ensure that customer needs are represented
• English and Cantonese Fluent

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued By HSBC Software Development (GuangDong) Limited