Program Services Team Leader
full-time•Portsmouth
About this role
Title: Program Services Team Leader
Reports To: Head Start Director
Supervises: Health/Nutrition Coordinator, Education Coordinator, Family & Community Engagement Coordinator, Early Childhood Coach, Behavior
Specialist
Duties and Responsibilities
experience and experience working with children. Experience with Microsoft 365, WORD, EXCEL, and POWERPOINT. Ability to manage database systems. Must pass Criminal Background Check and Child Protective Service registry. Must have and maintain a valid Driver’s License and satisfactory driving record. Must be willing to travel locally and overnight.
Reports To: Head Start Director
Supervises: Health/Nutrition Coordinator, Education Coordinator, Family & Community Engagement Coordinator, Early Childhood Coach, Behavior
Specialist
Duties and Responsibilities
- Ensure high-quality service delivery in accordance with the Head Start Performance
- Standards.
- Coordinate and monitor on-going training and professional development to support staff
in fulfilling their roles and responsibilities. - Establish and maintain ongoing collaborative relationships and partnerships with
community organizations. - Facilitate access to community services that are responsive to children’s and families’
needs, community needs, and resources. - Participate in developing and updating the Community Needs Assessment, Program
- Goals, and Refunding Application.
- Assist in the development, implementation and monitoring of School Readiness Goals.
- Monitoring program engagement with Department of Education unified preschool
initiatives (i.e. Mixed Delivery, Preschool Development Grant, etc.) - Serve on community committees and/or boards as delegated by Head Start Director.
- Assist in developing and monitoring Head Start budget for program services.
- Coordinate with Program Operations Team Leader to ensure that centers and classroom
remains in compliance with health and safety regulations. - Assist in collecting and analyzing child and family outcome data.
- Track/Monitor in-kind donations and volunteer hours.
- Coordinate Interns and Volunteer Clearances.
- Assist in the interview, hiring, and orientation process for qualified staff.
- Provide support in Head Start Classrooms as needed.
- Provide support to the Child Care Subsidy program.
- Annually review and revise Job Description as needed and approved by the Head Start
Director. - Maintain CLASS Reliability and complete observations as needed.
- Ensure that child and family data and Personal Identifiable Information (PII) is kept
confidential according to policies and procedures. - Provide services to all eligible customers without regard to race, sex, color, religion,
national origin, disability or sexual orientation. - Other duties as assigned by the Head Start Director to ensure that high quality program
services are carried out in accordance to HRCAP, local, state, and federal regulations.
Requirements
Qualifications: Bachelor’s Degree in Early Childhood Education, Social Work, Health Administration or a related field. At least 5 years of supervisoryexperience and experience working with children. Experience with Microsoft 365, WORD, EXCEL, and POWERPOINT. Ability to manage database systems. Must pass Criminal Background Check and Child Protective Service registry. Must have and maintain a valid Driver’s License and satisfactory driving record. Must be willing to travel locally and overnight.
Benefits
Hampton Roads Community Action Program (HRCAP) offers a comprehensive benefits package for full-time employees, effective the first day of the month following your hire date. Benefits include:
· Paid Time Off:
o 10 days of annual leave per year (accrued bi-weekly) for the first five years
o Sick leave accrued at 5 hours per pay period
o 1 paid day off annually for your birthday
o 11 paid holidays, including major federal holidays
· Health & Wellness:
o Medical, dental, and vision insurance available for employees and dependents
o HRCAP covers 75% of health insurance premiums
o Coverage begins the first of the month after hire
o Pre-tax premium deductions via Section 125 Plan
· Retirement:
o 403(b) retirement plan with a dollar-for-dollar match up to 3% after one year of service
Additional details are provided in the HRCAP Employee Handbook and Summary Plan Documents.
What you'll do
- The Program Services Team Leader ensures high-quality service delivery in accordance with Head Start Performance Standards and coordinates ongoing training and professional development for staff. They also establish collaborative relationships with community organizations and assist in program development and monitoring.
About HRCAP
The Hampton Roads Community Action Program, formerly known as the Office of Human Affairs, was founded in 1966 as the Newport News Office of Economic Opportunity as a direct result of President Lyndon Johnson’s War on Poverty. As the 501(c)(3) Community Action Agency, first for Newport News and later expanding into Hampton, HRCAP has worked for over 50 years to promote the self-sufficiency of the low-income residents living in our service area and ameliorate the brutal impact of poverty on the lives of their children.
Starting with a handful of initiatives (Medicare Alert, Neighborhood Youth Core, Head Start) HRCAP grew in the 70’s and 80’s to include an ever expanding range of services to low-income residents. Shifts in federal, state and local funding priorities often threatened the agency, an occasionally resulted in the reduction or elimination of programs, but HRCAP persevered and continues to offer a wide range of needed services to the community.
The Hampton Roads Community Action Program's mission is “to plan, develop and implement programs that foster self-sufficiency through educational, social, physical and economic development.” The agency operates over 20 programs designed to fulfill that mission within the community. Programs include early childhood education (Head Start, Four-Year-Old Initiative); housing (Fair Housing, Housing Counseling); counseling for pregnant teens (Teen Moms Support Program); assistance to the homeless (Clean Comfort); nutrition services (Summer Lunch); emergency assistance (Emergency Food and Shelter); affordable housing and community development (Peninsula Community Development Corporation) and more.
Ready to join HRCAP?
Take the next step in your career journey
Frequently Asked Questions
What does a Program Services Team Leader do at HRCAP?
As a Program Services Team Leader at HRCAP, you will: the Program Services Team Leader ensures high-quality service delivery in accordance with Head Start Performance Standards and coordinates ongoing training and professional development for staff. They also establish collaborative relationships with community organizations and assist in program development and monitoring..
Is the Program Services Team Leader position at HRCAP remote?
The Program Services Team Leader position at HRCAP is based in Portsmouth, Virginia, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Program Services Team Leader position at HRCAP?
You can apply for the Program Services Team Leader position at HRCAPdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.