At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

DUAL North America, Inc. is seeking a

• Classification: (Exempt /Full)

• Reports to: Director of Sales

• Travel: 40-60%

• Salary: $80,000.00 - $90,000.00 + Monthly Commission  

• Location: South Texas (Austin, San Antonio, Houston) Remote

Role overview

Dual North America is seeking a Territory Sales Manager (TSM) to join the team.

The Territory Sales Manager (TSM) will manage and grow Strategic Agency Partners across an assigned territory. This includes National and Regional Aggregators, Large Non-Standard Auto Agencies, Managing General Agencies for Exclusive Agents, and large Independent Agencies. The role requires product expertise in Personal Property and Flood.

The TSM is accountable for optimizing growth and profitability within a core group of Strategic Partners while prospecting, appointing, and onboarding new partners. Success is measured by achieving year-over-year growth and profit goals, executing the Sales Playbook within a consultative sales framework, and developing competitive intelligence. The role collaborates closely with field and home office teams on product, pricing, and agency management decisions.

This position is 100% remote, does not manage people, and requires up to 60% travel.

Role responsibilities

Strategic Partner Development & Sales Execution

• Drive profitable growth across assigned Strategic Partners.

• Influence agents to quote and sell NALICO products in every transaction.

• Execute territory sales strategy by appointing, onboarding, and coaching new partners.

• Articulate a consultative sales process aligned to agency needs and company objectives.

• Negotiate and execute book transfer opportunities.

Agency Diagnostics & Growth Planning

• Complete agency diagnostics and strategic growth plans to identify opportunities and risks.

• Assess agency operations, market share, shelf space, and growth potential.

• Hold agency leadership accountable to agreed-upon action plans.

• Implement systematic marketing processes to attract and retain new business.

Training, Support & Collaboration

• Train new and existing partners on quoting platforms, products, and underwriting guidelines.

• Ensure agency staff are fully trained on systems, automation, and services.

• Resolve or escalate underwriting, claims, accounting, licensing, and service issues.

• Collaborate with internal teams to support agency and territory success.

Market & Competitive Intelligence

• Stay current on competitor products, pricing, and coverage.

• Provide regular competitive intelligence updates.

• Identify new distribution opportunities within the territory.

Key requirements

• Bachelor’s degree preferred.

• 5+ years of sales or insurance industry experience preferred.

• Strong agency diagnostics and consultative selling skills.

• Proven ability to influence, negotiate, and drive profitable growth.

• Excellent relationship management, communication, and presentation skills.

• Demonstrated resilience, accountability, integrity, and sound judgment.

• Strong problem-solving skills with the ability to work independently.

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

• Ability to quickly learn and explain new systems and applications.

• This position involves regular travel to client offices, conferences, and client meetings up to 60% of the time. Desk work is still required

• Must be able to operate a motor vehicle and travel independently, including air travel where

• applicable

• Work environments may vary and include commercial office buildings, event venues, or hotel, and conference rooms

• •May require standing or walking for extended periods during conferences or presentations

• If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team

About DUAL

Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That’s how we have become one of the world’s largest international underwriting agencies (or MGAs) with US$3.5bn of GWP.

DUAL North America is the leading underwriting organization in the US offering commercial property, casualty, financial lines, and personal property insurance products underwritten through several specialized subsidiaries. Since 2013, we have grown to over 650 employees in 14 offices across the US, and we are continuing to grow.

DUAL is part of Howden, an international insurance group with employee ownership at its heart. The group was founded in 1994 and now has divisions in broking and underwriting, operates in 55 territories and employs over 19,000 people handling US$42bn of premium on behalf of clients.

What do we offer in return?

A career that you define.

Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

Our culture: people first

Our core values dictate how we live and work. We’re a group with independence and people at its heart and we’re a home for talent with a unique culture: the biggest small company in the world.

The focus on being a people-first business has always been at the very heart of the group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the group has been and will continue to be key.

What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

EEO Statement:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.