Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Howden Employee Benefits & Wellbeing is a leading benefits consultancy in the UK.

Our expert team work with clients of all sizes to provide employee benefits & wellbeing services, including health, protection, wellbeing, retirement, flexible benefits and international benefits.

We’ve won many industry awards in recognition of our work with clients and pride ourselves in putting our clients’ needs at the centre of our working practices and helping them solve their ever-changing people challenges.

We’re part of the Howden Group, a leading international insurance group with employee ownership at its heart and a culture of putting our People First, ensuring we are one of the best homes for talent in the industry.

Role Purpose

To lead employee engagement for key accounts within the Pensions Team, driving understanding and participation in Defined Contribution (DC) pension schemes. The role involves delivering presentations (virtual and on-site), hosting 1 2 1 meetings, and supporting Principal Consultants while collaborating with other consultants as needed.

Key Responsibilities

•             Account Engagement

o             Own engagement strategy for key accounts, ensuring tailored communications and presentations.

o             Deliver virtual and on-site presentations to employees and conduct 1 2 1 meetings to explain pension options and encourage participation.

•             Collaboration

o             Work closely with Principal Consultants and provide support to other consultants as required.

•             Content & Campaign Delivery

o             Create clear, jargon-free materials for presentations, webinars, and digital channels.

•             Insights & Reporting

o             Track engagement metrics and report outcomes to the Head of Pensions and account leads.

KPIs for Success

•             Increase in employee participation rates in DC pension schemes.

•             Reduction in opt-out rates across key accounts.

•             Growth in average contribution levels (employee and employer).

•             Attendance and engagement at presentations and webinars (target % attendance).

•             Positive employee feedback scores from engagement sessions (e.g., post-event surveys).

•             Number of 1 2 1 meetings completed and conversion to action (e.g., contribution changes).

•             Timely delivery of account-specific engagement plans and reporting.

Required Skills & Qualifications

•             Minimum 5 years’ experience in DC pensions.

•             Diploma qualified (or willingness to study towards qualification).

•             Strong presentation and communication skills (virtual and in-person).

•             Ability to simplify technical pension concepts for diverse audiences.

•             Excellent stakeholder management and organisational skills.

Preferred Experience

•             Working with large corporate pension schemes and key accounts.

•             Familiarity with behavioural engagement techniques and financial wellbeing initiatives.

Working Pattern

•             Hybrid role with regular travel across the South East and occasional UK wide travel.

•             Flexibility around peak engagement periods.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.