Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Based in our Naas/Kill office, Howden Ireland are delighted to have a vacancy as an Account Executive for our Wholesale Commercial book of business that will be an integral part of our wider Commercial team.

About the role:

Reporting to the Existing Business Team Leader the successful candidate will proactively service the Wholesale book of business across all our products (Commercial and Financial Lines) and business sectors with an emphasis on excellent customer service and policy retention.

Additionally, they will identify and secure cross sell opportunities when available to expand the client base. This role requires strong relationship management, negotiation, and sales skills to optimise client portfolios and drive business growth.

Key Responsibilities:

• Take ownership of your monthly renewals and proactively manage each risk to ensure renewal targets are met.

• Handling all aspects of policies including but not limited to renewal negotiations, MTAs and account queries ensuring accuracy and efficiency at all times.

• Processing and reviewing policy documentation within agreed timeframes, maintaining compliance with internal procedures.

• Deliver friendly, responsive service that inspires broker loyalty and strengthens our existing partnerships.

• Uphold best practices and procedures to ensure the highest level of service, always acting in the best interest of our clients.

• Stay informed on market trends, pricing and product developments.

• Share feedback with management and wider team to help shape strategy and improve offerings.

• Ensure timely collection of premiums, working closely with finance and brokers to resolve any issues efficiently.

• Partner with other teams across the Group to support training initiatives, contribute to product development, and drive operational improvements.

• Participate in projects that enhance our processes, systems, and broker experience as required.

About You:

• Minimum of 3 years’ experience in a commercial insurance role.

• Minimum CIP or Grandfathered Commercial with proof of up-to-date CPD

• A working knowledge of, or interest in, Lloyd’s insurance market would be an advantage.

• Excellent technical product knowledge and knowledge of Commercial insurance market.

• Proven track record of managing a portfolio of brokers, particularly handling policy renewals and addressing client inquiries.

• Proficient in negotiating terms and conditions to achieve favorable outcomes for both clients and the company.

• Ability to build and maintain strong relationships with brokers to ensure high levels of satisfaction and retention.

About Howden Ireland:

Howden Ireland is part of Howden, the global insurance intermediary group, and has over 600 employees across 28 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.

For more information, please visit About Us | Howden Ireland (howdengroup.com)

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.