Job DetailsJob Location: Houston, TX 77024Position Type: SeasonalJob Category: Food & BeverageJOB SUMMARY
To deliver an exceptional dining experience to our members and guests in a high-volume atmosphere. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.
ESSENTIAL JOB FUNCTIONS
• Take orders from members and guests at Arbor Grill
• Accurately enters every order into the POS system.
• Accurately and promptly posts charges and accepts payment for orders
• Delivers orders to guests and frequently checks back to ensure customers are satisfied with their orders and to offer additional service.
• Assists with cleaning and bussing tables
• Ensure all equipment is clean and in proper working condition.
• Other duties as assigned.
QualificationsKNOWLEDGE AND SKILLS
High school education, GED, or equivalent experience
Must have 2-3 years previous server experience in an upper tiered restaurant and/or hotel / Club.
Strong working knowledge of elevated standards of sanitation.
Ability to remain calm and composed in stressful situations.
Ability to read, write and understand the English language in order to read tickets, and communicate with other employees.
Must be able to recognize proper identification for TABC requirements.
Must possess excellent interpersonal communication skills
Must have experience with or the ability to learn to use the Arbor Grill Point of Sale system
Must exhibit poise and grace in stressful situations
Must demonstrate cooperation with coworkers to ensure success for the team
Hours required: Scheduled days and hours vary based on departmental needs.
Licenses and/or certifications
TABC and Food Handler’s certificate required.
PHYSICAL JOB REQUIREMENTS
Must be able to meet the following minimum physical requirements for at least an eight-hour shift:
Physical Stamina: Frequent standing, walking, climbing of ladders and stairs, kneeling, reaching overhead, lifting and carrying various objects weighing up to 30 lbs. Must be able to work safely and effectively in outdoor temperatures. Summer temperatures outside can get above 95 degrees Fahrenheit for 5 months of year. For 2 months of year, low temperatures can get below 20 degrees Fahrenheit.
Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.
Vision: Must be able to accurately read instructions, reports, and log sheets. Must be able to work with computers and PDAs in varying light conditions.
Literacy: Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.
Chemicals/Agents: Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.
What you'll do
The server is responsible for delivering an exceptional dining experience by taking orders, processing payments, and ensuring customer satisfaction. Additional duties include cleaning tables and maintaining equipment.
About HOUSTONIAN
Located in the heart of Houston, The Houstonian Hotel, Club & Spa is a Forbes Travel Guide Four-Star, secluded retreat located adjacent to the city’s iconic Memorial Park, and minutes from downtown, the Galleria, and Energy Corridor. The Houstonian is a member of Preferred Hotels and Resorts, and consistently provides guests with attentive and highly personalized service in an authentic manner. Guests at The Houstonian Hotel may relax and rejuvenate on a 27-acre oasis, with floor-to-ceiling wooded views in its newly renovated guest rooms, four onsite dining restaurants, and a classic hotel bar. The hotel has 33,890 square feet of Indoor Meeting Space and 87,349 square feet of Outdoor Meeting Space with a “Houstonian Experiences” menu for corporate and social groups, meetings, and celebrations. The 175,000 square-foot Houstonian Club offers state-of-the-art equipment, over 160 weekly group exercise classes, aquatic programs, an indoor tennis facility, a resort pool with a rockslide, sports lap pool, and a quiet garden pool. At 26,500 square feet, the new Trellis Spa at The Houstonian is now the largest luxury spa in the state of Texas. From the outside, it resembles a European Villa with luscious gardens.
The Houstonian Hotel, Club and Spa Club and Spa's Vision is what we are: 'Passionately Committed to Serving Others'.
We are known for creating a welcoming atmosphere with warm, friendly, professional staff and personalized service. Every Houstonian Team Member is driven by an enthusiastic desire to take care of people. Our employees believe that delivering excellent service is a noble profession and a true calling.
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Frequently Asked Questions
What does a Arbor Grill Server, Seasonal do at HOUSTONIAN?
As a Arbor Grill Server, Seasonal at HOUSTONIAN, you will: the server is responsible for delivering an exceptional dining experience by taking orders, processing payments, and ensuring customer satisfaction. Additional duties include cleaning tables and maintaining equipment..
Is the Arbor Grill Server, Seasonal position at HOUSTONIAN remote?
The Arbor Grill Server, Seasonal position at HOUSTONIAN is based in Houston, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Arbor Grill Server, Seasonal position at HOUSTONIAN?
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