FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

LICENSES AND CERTIFICATIONS
Required

SKILLS AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Exhibits strong interpersonal, teamwork and leadership skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians, and co-workers
Possesses proficient computer knowledge; operates multiple computer systems and standard Rehabilitation equipment
Demonstrates professional and technical competence in the following of treatment plans.
Adapts to multiple ongoing priorities with minimal supervision including but not limited to organizing workflows and actively participating in problem-solving
Ability to provide a supportive and engaging environment that enhances the quality of life for patients

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

Interacts with patients, staff and other departments in a caring and courteous manner. Collaborates with all members of the interprofessional care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
Functions as a team member, responding willingly and positively to colleagues’ needs for assistance and partnership. Promotes a positive work environment with the interprofessional care team. Problem-solves, assists other techs.
Contributes towards improvement of department score in employee satisfaction, i.e., peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

Under supervision, assists with delegated treatment plan activities, i.e. patient mobility, assist patient in practicing exercises or functional activities, transport patients, equipment inspection and maintenance, supply procurement, and variety of basic office functions. Assists and provides information related to re-enforcing safety awareness and home exercise program for patients.
Prepares work areas and equipment such as but not limited to: cleaning/disinfecting, gathering equipment, materials, and supplies to the appropriate work areas.
Contributes towards improving department score for patient satisfaction.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Collaborates and communicates with the healthcare team patient’s response to delegated activities. Gathers patient information prior to assign patient’s treatment session.
Identifies opportunities for process improvement providing recommendations impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team. Contributes to meeting department and hospital targets for quality and safety.

FINANCE ESSENTIAL FUNCTIONS

Uses resources efficiently to maximize utilization of time and equipment. Meets labor productivity standards, by effectively managing established daily responsibilities and assignments.
Assists on gathering data for quality improvement projects, daily charge reconciliation for productivity and inventory of supplies in the department. May, if requested, maintain accurate and complete documentation of patient care procedures performed.
Self-motivated to independently manage time effectively, minimizing incidental overtime, and prioritize tasks for self.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

Participates in department projects and hospital committees.
Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Fosters a positive and constructive patient care environment by engaging co-workers in learning opportunities that are valuable and in alignment with department objectives.
Offers innovative solutions through participation in performance improvement projects and department shared governance activities. Completes and updates My Development plan on an on-going basis, including the development of advanced skills.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

ON-CALL

Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.

TRAVEL

Travel specifications may vary by department**

About Houston Methodist

What you'll do