BDM / Direct Channel Specialist

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

Job Summary

We are looking for a strategic and results-driven Senior Direct Channel Specialist Manager to lead our Strategic Accounts team in LATAM. You will manage Roiback’s most valuable accounts, define and execute long-term growth plans, and ensure optimal performance through innovative strategies and strong leadership. This role is key to driving revenue, loyalty, and positioning direct sales as a competitive advantage.

Key Responsibilities

• Lead and develop the Direct Channel Specialist Strategic Accounts team to achieve regional targets.

• Define and implement 3-year strategic plans with major hotel chains, aligning sales, product, and technical roadmaps.

• Negotiate and implement value-added products tailored to client needs; identify new business opportunities.

• Build strong relationships with stakeholders through regular calls, visits, and performance reviews.

• Collaborate with Product Development and IT to ensure client feedback drives innovation.

• Represent Roiback at industry events, fairs, and workshops.

Required Skills

• Strong knowledge of business and sales growth techniques.

• Exceptional project management and organizational skills.

• Problem-solving mindset and ability to lead high-performing teams.

• Proficiency in Qlik, Salesforce, and Excel.

• Fluent in English and Spanish.

Qualifications

• Degree in Business, Marketing, or Finance.

• Previous experience managing strategic accounts and leading teams.

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work: 

• Within an innovative, engaging and multicultural environment.

• Have the opportunity to build strong and lasting business relationships and friendships from around the world.

• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.