Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Revenue Manager for the Hyatt Regency at Villa Christina in Atlanta, GA.

Job Purpose:

To assist in the delivery of Hotel revenue and profit growth by maximizing revenue for both rooms and conference & banqueting. This will be done through effective pricing strategies, implementation of achievable revenue plans and production of historical data. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Maximize room revenue through both average room rate and occupancy percentage through efficient revenue management processes.
• Maintain all pricing within PMS and third party distribution channels.
• Ensure that price parity is maintained through all third party distribution channels utilize stay through and minimum stay parameters to maximize room revenue.
• Use of effective chase systems to maximize room and Conference & Banqueting revenue.
• Minimize the number of unconfirmed reservations and tentative C&E bookings to maximize revenue.
• Ensure correct rate positioning is achieved across all market segments for both rooms and C&E.
• Ensure accommodation Selling Strategies are updated to the required criteria.
• Compile and communicate clear and concise pricing policies for all current pricing and packages.
• Monitor price sensitivity via hotel Turnaway’s and implement appropriate actions.
• Complete regular analysis of competitor rates in all segments for both rooms and C&E.
• Apply the Hotel Credit Policy and operate within the parameters at all times.
• Ensure that all incoming enquiries are handled in an efficient, courteous and friendly manner as per the standard agreed.
• Ensure that all customer enquiries and requests are responded to and actioned within the time parameters as per the standard agreed.
• Develop and maintain relationships with both existing and prospective third party distribution and agent accounts.
   Ensure the daily briefing sheets / updates are available to all hotel departments to assist in the delivery of excellent customer service to both hotel residents and meeting attendees.
• In conjunction with the Sales & Marketing Manager, ensure all client specific rates are loaded and attached to client profiles.
• Ensure all sales leads are forwarded to the Sales & Marketing Manager for action.
• Ensure effective chase systems are implemented and maintained for all groups / tour / C&E business to maximize revenue.
• To be a key member of the Hotel Business Planning Team and assist in the completion of the Hotel budgets, with responsibility for the revenue budgets for both accommodation and room hire.
• Complete and monitor the monthly forecasts for accommodation and C&E.
• Complete monthly group forecasts for distribution to all Hotel departments.
• Be constantly aware of all competitor developments and pricing and communicate accordingly to all appropriate departments.
• Keep an up to date knowledge of the marketplace / demand generators;
• Complete the Revenue Analysis Report on a daily basis and communicate to relevant personnel.
• Complete Monthly Account Production Statistics for corporate, FIT partners and third party distribution partners.
• Complete month end commentary on accommodation revenue and segmentation, geographical statistics, market share, room hire and distribution accounts for inclusion in the Hotel Monthly Management Report.
• Analyze reservations entered on a daily basis to check rates sold and quality of reservations.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience as a Revenue Manager supporting a Hyatt Property.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

• Fully Onsite at Hyatt Regency at Villa Christina, Atlanta, GA.
• Ensure that all requests and correspondence from colleagues and Management are dealt with in a timely and accurate manner.
• To ensure that all reasonable care is taken for the health & safety of yourself, your colleagues, customers and other persons on the premises.
• To participate in fire drills and any other health & safety training as required by the Company and the Law.
• To attend all training courses as notified to you by Management.
• Assist in training other members of staff as required.
• Work with Management and colleagues to continuously improve hotel standards, efficiency, customer service and knowledge of your own function.
• Carry out Duty Manager shifts as required.
• Carry out any other duties as may be notified by Management.
• Recruitment and selection with hospitality recruitment agencies for own department
• This job description is not intended to be exhaustive and may be added to in the future depending on the needs of the business.

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Salary Range $80,000 - $85,000
• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program