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Customer Assistant II
full-time•Estherville
About this role
Hope Haven is an accredited resource for disability services and advocacy. We offer service programs and support to meet a broad range of needs for children, adults, and families – from physical, mental, and intellectual to residential, vocational, and spiritual.
The Customer Assisant II position will be located at Thrifty's in Estherville, Iowa. The store is open 9 am to 4 pm on weekdays and Saturday.
Thrifty's is a retail thrift store that receives donated items from the area, identifies what can be utilized, and then sells the products to the general public at the store location.
- Health Insurance coverage by Wellmark Blue Cross Blue Shield
- Free $15,000 Term Life Insurance Policy
- 403B Retirement Plan with 8% employer match after one year
- Flex Spending – put aside pretax dollars used for medical & dependent care reimbursement.
- Supplemental Benefits: Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life.
- Paid Time Off (PTO) and Temporary Medical Leave (TML)
- Holidays based on status of employment
- Bereavement Leave
- Military Leave
- Jury Duty
- Employee Assistance Program (EAP)
- FMLA (Family Medical Leave Act)
- Student Loan Forgiveness (PSLF Program)
- BVU Partnership Educational Benefits
- Pay on Demand with Dayforce Wallet
Duties and Responsibilities:
- Greet customers and provide them assistance to ascertain what they want or need.
- Assist customers with unloading vehicles with donated items
- Look through donated items and discard and/or reject items that are not acceptable donatable items.
- Sort through approved donations, distribute to designated areas
- Crush down cardboard, emptying trash cans and other cleaning duties as assigned
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions and security practices.
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
- Promote safety and correct/report all safety concerns immediately.
Qualifications:
- High school diploma or GED/HSED preferred.
- Good written and verbal communication skills
- Reliable transportation.
- Must be 18 years of age.
- Must pass a health assessment at time of hire.
- Have the ability to maintain up to date health assessment as requested.
- Clearance from a criminal background check and abuse reporting check at time of hire.
Physical Requirements:
- Physically able to lift up to 50 lbs.
- Strength and flexibility to handle boxes, containers or cartons.
- Physically able to walk, stoop, stand, sit and climb stairs.
If this all sounds like a good fit, you are here for a reason. Apply today. We offer competitive compensation, benefits, and scheduling. And you’ll be able to put your gifts to good use, which comes with its own amazing rewards.
What you'll do
- The Customer Assistant II will be responsible for greeting customers, assisting them with donations, and performing necessary sorting and cleaning duties within the thrift store environment. This role also involves answering customer questions, maintaining knowledge of sales, and actively monitoring for security risks and safety concerns.
About Hope Haven Inc.
Hope Haven nurtures independence through a broad range of services for children, adults, and families with unique challenges. Committed staff value and equip individuals according to their strengths and abilities. Services are provided in Iowa and Southwest Minnesota.
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Frequently Asked Questions
What does a Customer Assistant II do at Hope Haven Inc.?
As a Customer Assistant II at Hope Haven Inc., you will: the Customer Assistant II will be responsible for greeting customers, assisting them with donations, and performing necessary sorting and cleaning duties within the thrift store environment. This role also involves answering customer questions, maintaining knowledge of sales, and actively monitoring for security risks and safety concerns..
Is the Customer Assistant II position at Hope Haven Inc. remote?
The Customer Assistant II position at Hope Haven Inc. is based in Estherville, Iowa, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Customer Assistant II position at Hope Haven Inc.?
You can apply for the Customer Assistant II position at Hope Haven Inc.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.