Overview

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

Responsibilities

Job Summary
The Pre-Services Document Support is responsible for transcribing faxed physician orders for ancillary outpatient hospital procedures into EPIC for them to be scheduled. Performs quality assurance on all physician orders received to ensure they are valid and complete. Works within the document management system, OnBase, to index incoming electronic faxes into patient's medical record/account and disseminate information received via fax to the appropriate HonorHealth staff. Contacts physician offices to request amended or new orders for incorrect, invalid, or incomplete orders. Contacts other imaging entities to request copies of prior diagnostic imaging films and reports. Appropriately documents the electronic medical record of all activity performed within patient's medical record. May serve as back-up to the Pre-Services Admissions Associate.
Essential Functions

• Transcribes incoming faxed physician orders that need to be scheduled into electronic medical record.
• Audits all incoming faxed physician orders for validity and contact ordering physician offices for revised or new orders, when needed.
• Contacting via call or fax to other entities or physician offices to request prior imaging films.
• Index incoming non-order documents in OnBase and disseminates documents appropriately.
• Performs other duties as assigned.

Education

• High School Diploma or GED - Required

Experience

• 6 months of medical terminology or medical office experience - Required

Licenses and Certifications