Overview

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

Responsibilities

Job SummaryThe Clinical Operations Supervisor serves as a pivotal leader within the Nursing Division, directly supervising assigned Nursing and Ancillary Services staff. This role coordinates high-quality patient care and administrative operations across departments during designated shifts, bridging clinical and administrative functions. The Supervisor fosters a culture of accountability, responsiveness, and collaboration, aligning daily operations with the hospital’s mission and values.Essential Functions

• Directly supervises assigned Nursing and Ancillary Services staff (e.g., Administrative Reps, Nursing Assistants, Unit Clerks, Ancillary Services personnel), including hiring, onboarding, performance management, coaching, and development. Ensures productivity, quality of work, and alignment with organizational goals.
• Coordinates clinical and administrative operations, including patient placement, resource allocation, and shift coverage. Acts as the primary point of contact for operational issues during assigned shifts.
• Ensures compliance with policies, procedures, and regulatory requirements. Maintains financial integrity through budget oversight and resource stewardship.
• Facilitates communication and collaboration among nursing, ancillary, administrative, medical staff, and other departments. Promotes problem-solving and conflict resolution.
• Supports quality improvement initiatives and evaluates staff development programs. Regularly rounds with physicians, patients, and families to enhance patient experience and care outcomes.
• Educates patients and families on care plans, post-treatment needs, and hospital resources.
• Performs other duties as assigned.

EducationBachelor’s Degree - RequiredBSN Nursing - PreferredExperienceMinimum 5 years nursing experience - RequiredMinimum 1 year supervisory experience - PreferredAdditional leadership or healthcare administration coursework - Preferred         Certifications and LicensureRegistered Nurse (RN) – State Licensure and/or Compact State Licensure - RequiredAdvanced Cardiac Life Support (ACLS) - Required upon hire.Must obtain relevant specialty certification within 1 year of hire or promotion.