Overview

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

Responsibilities

Job Summary
The DIET REPRESENTATIVE provides nutrition care services to hospital patients including menu preparation, printing and correction. They maintain an electronic patient nutrition record in Food Service system applications software; prepares food production tallies and reports; perform telephonic patient interviews for menu selection. They must have the ability to work effectively in a high volume, customer service oriented environment.
Essential Functions

• Demonstrates complete understanding and application of Food Service system applications software Diet Office management systems. Accurately and timely generation of reports and processes.
• Processes and implements diet orders according to protocols. Maintains electronic patient nutrition record and updates with patient’s food preferences, allergies and individualized needs.
• Corrects menus for patients receiving therapeutic diets to ensure nutrition adequacy and accuracy.
• Coordinates communication between the kitchen production team and the patient tray delivery staff. Communicates daily with nursing staff and clinical nutrition staff to ensure the highest quality patient care.
• Sets up and processes tube feeding, nourishments and snacks. Prints patient labels for assembly.
• Assist patient tray service team when needed
• Utilizing the AIDET protocols, obtains patients menu selections within established time frames using computer application. Demonstrates patient focused customer service standards. Demonstrates understanding of nutrition and discusses appropriate menu selection options with patients to meet therapeutic diet requirements.

Education

• Associate's Degree - Preferred
• High School Diploma or GED - Preferred

Experience

• 1 year food service experience in a healthcare environment - Preferred

Licenses and Certifications

• Food Service\Food Handlers Card - Food Handlers Card Food Handler's Card - Required