Overview

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

Responsibilities

Job Summary
This position performs delegated administrative and advanced secretarial duties for assigned senior leadership. Prioritizes and handles heavy work volume and handle routine matters to minimize interruptions and enhance efficiency of assigned area(s). May provide administrative support to several committees chaired by their assigned leader, including scheduling, recording minutes, updating plans and performing research. Handles a high level of confidentiality with assigned work. This position requires strong initiative and diplomacy. Works under general supervision.
Essential Functions

• Relieves assigned senior leadership and staff of designated administrative details. Receives telephone calls, makes transfers and takes messages. Screens, sorts, disposes of and replies to incoming correspondence. Prepares letters, memorandum, statistical reports, summaries, and other materials through verbal dictation, knowledge of organizational policy, or other various sources of data and information. Does so with a high level of confidentiality. Coordinates meetings, facility logistics, prepares presentations, distributes materials and takes minutes. Retains various catalog records. Maintains daily appointment calendars; makes travel and lodging arrangements as required. Provides back up coverage to other clerical staff as necessary.
• Coordinates and completes special projects in a timely manner. May manage the patient complaint and grievance processes in certain facilities. Appropriately prioritizes all tasks so that deadlines are met with continued focus on quality. Keeps staff apprised of any critical or major situation.
• Communicates with administrative and departmental personnel, members of the Board of Directors and Medical Staff, as well as persons outside the system.
• Processes and maintains confidential information and records. Updates department manuals. Maintains extensive filing system. May also review, audit and submit timecards using automated payroll system in an accurate and timely manner.
• Performs other duties as assigned.

Education

• Associate's Degree or 2 years experience - Required

Experience

• 3 years experience in the field or in related area. - Required
• 5 years experience in the field or in related area. - Preferred

Licenses and Certifications