Home Care - Client Care Manager
full-time•Albuquerque
About this role
Are you ready to turn your passion for advocacy into a rewarding career?
At Home Care Assistance, we don’t just provide care; we change lives. As a Client Care Manager, you are the heartbeat of our mission. You aren’t just managing schedules - you are the architect of comfort, the bridge between families and medical professionals, and the mentor who empowers our caregiving team to shine.
We’ve built a community where your expertise is celebrated, your voice is heard, and your well-being is prioritized. If you’re looking for a role that offers deep professional satisfaction alongside a lifestyle-focused rewards package, your search ends here.
The Impact You'll Make:
- Architect of Care: Design and evolve personalized care plans that allow clients to thrive at home.
- Clinical Liaison: Act as the vital link between medical professionals and families, ensuring seamless communication.
- Team Mentor: Supervise, schedule, and inspire our caregiver team to maintain the highest standards of excellence.
- Problem Solver: Proactively resolve client concerns with empathy and precision.
- Quality Guardian: Ensure all operations meet HIPAA standards and our own rigorous quality benchmarks.
- On-Call Leadership: Participate in a weekly rotation to provide peace of mind for our clients and staff.
What You Bring to the Table:
- Experience: A proven track record in In-Home Care Management or a similar leadership role.
- Communication: Elite interpersonal skills with the ability to navigate sensitive conversations.
- Tech Savvy: Proficiency in Microsoft Office (Word/Excel) and care management software.
- Resilience: An adaptive, "can-do" spirit that excels in a fast-paced environment.
- Core Values: A deeply compassionate, patient, and empathetic approach to every interaction.
A Rewards Package Built for You:
We believe that those who take care of others deserve to be taken care of. Our benefits go far beyond the basics:
- Health & Wealth: Comprehensive medical, dental, and vision coverage plus robust retirement plans.
- Accelerated PTO: We value your time off. Enjoy an accelerated earning schedule that rewards your tenure with more vacation time, faster.
- Ongoing Performance Bonuses: Your hard work doesn't go unnoticed. We offer our Client Care Managers ongoing bonuses based on client satisfaction and team retention.
- Travel Incentives: Ready for a break? After one year, top-performing managers qualify for our travel stipend and exclusive getaway incentives.
- Career Ascension: Continuous professional development and clear pathways for executive advancement.
What you'll do
- The Client Care Manager designs personalized care plans, acts as a liaison between families and medical professionals, and supervises the caregiver team. They also resolve client concerns and ensure compliance with quality standards.
About Home Care Assistance of Albuquerque
Home Care that Makes a Difference.
Our mission is to provide older adults with a comprehensive alternative to uprooting their lifestyle due to health related changes. 89% of seniors have a stated preference to age at home. Home Care Assistance caregivers and care supervisors offer around-the-clock or hourly care to allow clients to do just that. We pride ourselves on providing the highest quality and most reliable care to all of our clients, whether they need lifestyle assistance, limited mobility care or homebound care.
Home Care Assistance is New Mexico’s leading provider of non-medical, in-home senior care. Locally owned and operated by a national Geriatric Care Manager, our client centric focus delivers care plans with the patient’s best interest always forward. We are not a staffing agency where employees are randomly assigned to clients in a hurry.
At Home Care Assistance, we are dedicated to rigorously screening and training the highest caliber caregivers and expertly matching them with clients based on their individual needs. Our caregivers are trained in healthy nutrition, physical activity and mental stimulation so that they can enhance our clients’ wellness and welfare and contribute to an ideal living situation at home. We require no long-term contracts and are on call and available 24 hours a day. Call us at (505) 985-7230 to speak with a professional caregiver today.
Ready to join Home Care Assistance of Albuquerque?
Take the next step in your career journey
Frequently Asked Questions
What does a Home Care - Client Care Manager do at Home Care Assistance of Albuquerque?
As a Home Care - Client Care Manager at Home Care Assistance of Albuquerque, you will: the Client Care Manager designs personalized care plans, acts as a liaison between families and medical professionals, and supervises the caregiver team. They also resolve client concerns and ensure compliance with quality standards..
Is the Home Care - Client Care Manager position at Home Care Assistance of Albuquerque remote?
The Home Care - Client Care Manager position at Home Care Assistance of Albuquerque is based in Albuquerque, New Mexico, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Home Care - Client Care Manager position at Home Care Assistance of Albuquerque?
You can apply for the Home Care - Client Care Manager position at Home Care Assistance of Albuquerquedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.