Job DetailsJob Location: Homage Senior Services - Everett, WA 98208Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $57,110.93 - $95,184.88 SalaryTravel Percentage: Up to 25%Job Shift: DayJob Category: Nonprofit - Social ServicesNOTE: new hires are budgeted to start in the $80,200-83,000/year range, depending upon experience.

Homage Senior Services, formerly Senior Services of Snohomish County is the largest and most comprehensive nonprofit service provider for older adults, people with disabilities, and their families in Snohomish County. Our guiding principles of independence, dignity, and quality of life are realized through our interconnected core service areas: nutrition, transportation, home repair, and social services. We are committed to building an inclusive workplace and offer you the opportunity to work to your fullest potential while making a difference in the community.

Summary:

The ACL Dementia Program is a new Homage program designed to: 1) improve health outcomes of adults with/or showing symptoms of Alzheimer’s disease and related dementias (ADRD); and 2) strengthen the dementia-capable home and community-based supports to effectively coordinate care and improve the quality of life of adults living with ADRD.

The Manager of Dementia and Family Caregiver Programs will lead all efforts to launch the ACL Dementia program and work to ensure its success. In addition, the Manager will also oversee the work in Homage’s well-established Family Caregiver Program with the support of a Lead Specialist. This position has a wide range of administrative and operational tasks in support of Homage’s program operations. The Manager adheres to budgets, writes internal policies and procedures to adhere to contract compliance, and completes all reports.

Essential Duties and Responsibilities:

Complete all required training within 90 days of hire
Assist director with planning and program development
Collaborate with external partners to cultivate best outcomes for clients and families
Serve as liaison with program funders 
Host outreach events in partner’s buildings and Senior Center sites to promote client engagement, build rapport and trust, and provide dementia-specific education and training
Conduct individual risk assessments to determine client’s level of functioning, life situation, and environmental health and safety risks
Provide direct client services in collaboration with community service providers
Work with clients to select preferred Dementia Friendly events and develop a calendar of planned events to engage in, coordinate transportation, registration or enrollment and obtain any supplies needed to participate
Become Master Trainer to train the trainer and/or deliver 1-4 hour classes to the public
Provide weekly or bi-weekly supervision to program staff
Organize workflow and ensure employees understand their duties and delegated tasks
Reviews client records for accuracy and completeness in compliance of Contractor, State, and Federal standards
Monitors contract and grant  compliance in relation to program implementation and best practices
Assists with billing, grant reports and proposals, and other funding concerns as needed
Provides input to the Program Director for the annual budget development process; ensure that budget targets are met
Prepares and submits f program funding reports and assures all reports to funders and other entities as required are submitted in a timely manner
Participates in measuring clinical outcomes, data procurement, and analysis activities
Develops Marketing materials and promotional plans to support both programs by partnering with Homage Marketing resources.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.QualificationsMinimum Qualifications:

Bachelor’s degree in Human Services or a behavioral science
4+ years of progressively responsible management experience
Knowledgeable in business management practices, research and data collection methods, and communications best practices
Demonstrated ability to work independently while effectively coordinating with leadership, managers, and community partners
Strong organizational and prioritization skills to thrive in a fast-paced environment
Effective critical thinking and problem-solving abilities
Strong verbal and written communication skills
Highly dependable and accountable to deadlines and team members
Able to work collaboratively to accomplish shared tasks and support program staff
Proven effectiveness in managing competing priorities, with the ability to organize and coordinate work efficiently, prioritize workload, and adapt to changing priorities
Maintain accuracy and consistency within established processes
Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint) SharePoint, Power BI, and Internet navigation

Absent any regulatory or contractual requirement for specific education/certification, other combinations of applicable education, training, and experience which provide the knowledge, skills, and abilities necessary to perform effectively in the position may be considered.

Preferred Qualifications:

Experience working in social services, specifically with older and/or disabled adults, persons living with Alzheimer’s or dementia
Experience engaging with diverse communities

Work environment and physical demands:

This work is performed in an office environment, offsite meeting rooms, client homes, or staff’s place of residence
When necessary, the ability to work in a semi-open office setting with frequent in-person interactions
Must be able to use full range of senses including hearing, sight, touch and smell as needed to complete the job's essential duties
Must be able to lift at least 25 pounds occasionally related to equipment/supplies
Work requires regular travel away from the office during normal business hours

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job Duties, responsibilities, and activities may change at any time with or without notice.

SUMMARY OF BENEFITS

Employees working 25 hours or more are eligible to enroll in medical, dental, vision, basic life, and critical illness insurance, with an increased cost share for employees scheduled for 25-29 hours/week. Employees working 20 hours or more per week receive 11 designated paid holidays plus 2 "floating holidays" per year, as well as paid vacation and sick time. Employees age 21 and older are able to enroll in our 401K plan upon hire and, after one year and at least 1000 hours worked, will be eligible for our matching program.

Note: New hires are budgeted to start in the $80,200-83,000/year range, depending upon experience.