Sr. Operations Director CR

• Education: 

Masters degree desired and university degree in Mechanical Engineer, Electrical Engineer, Chemical Engineer or similar.

• Experience: 

Minimum 15 years of experience in related position such as: Production, Manufacturing Engineering, Industrial Engineering, Materials and Logistics, Maintenance, etca, minimun 10 years of experience on high level positions.

• Specialized Knowledge (Desirable):

Finance, ISO y FDA norms, project management, quality systems, ERP, local and international regulatory legislation for the medical industry medical sector and public affairs in the US.

ERP, MS Project, Excel, AutoCAD/Solid works, Statistics, Lean Manufacruing/Operational excellence

Free zone, CR Business environment and legal regulations

• Languages ​​required for the position (Desirable):

Spanish/English

• Computer tools and knowledge level required (Desirable): 

Microsoft Office: Nivel Intermedio

• Qualifications: 

Strategic agility

Innovation management

Managing diversity

Managing vision & purpose

Process management

Building effective teams

• Summary of Duties and Responsibilities: 

- Define policies and make decisions that ensure productivity, quality, and cost efficiency, securing the achievement of production, revenue, and cost objectives (P&L, annual budget).

- Ensure a strong safety culture, with procedures, training, and controls that comply with all applicable regulations.

- Develop and maintain systems and processes to:

  - Measure and optimize productivity, quality, and performance (KPIs, metrics, targets).

  - Analyze data, identify waste, and trigger corrective actions.

  - Ensure effective return on assets and optimal use of resources.

- Lead the implementation and deployment of manufacturing practices focused on quality, continuous improvement, and modern manufacturing techniques that improve quality and reduce cost.

- Direct and align plant-level support functions (finance, engineering, materials, quality, human resources, facilities, etc.) with the site’s strategy and operational objectives.

- Be accountable for the overall performance of the Costa Rica site:

  - Operational and financial results (P&L), budget compliance.

  - Achievement of production levels, quality standards, inventories (in-plant, in transit, and in DCs), and on-time delivery.

  - Support the achievement of revenue objectives for products manufactured in Costa Rica.

- Coordinate the planning, execution, and follow-up of projects, programs, systems, policies, and goals (including NPI and plant transfers), ensuring on-time, on-cost, and on-quality completion.

Ensure an effective, productive operation in full compliance with corporate policies and the Quality System, guaranteeing the achievement of production and quality targets.

- Prepare and present periodic (monthly) reports to Corporate on production levels, projects, expenses, quality, inventory, and headcount, fostering corporate alignment.

- Guide the implementation of new production processes that maximize utilization of installed capacity, technological resources, and human talent.

- Maintain frequent communication with Corporate/Division to ensure alignment with directives, policies, production goals, and quality standards.

- Coordinate with Human Resources the development, implementation, and follow-up of talent management policies and processes, promoting a healthy, ethical, and collaborative work environment, and leading labor relations activities.

- Support finance reporting to VP Ops and CSCO, explaining variances and controlling the budget.

- Plan, organize, direct, and run day-to-day operations to exceed customer expectations in terms of quality, service, and delivery.

- Be responsible for personnel, production output, product quality, and on-time shipping, ensuring efficient resource allocation and maximum asset utilization.

- Develop, coordinate, manage, and strengthen the plant team, fostering trusting relationships and collaboration across all functions.

-Publish the weekly CR site report, ensuring the timely collection, analysis, and updating of key information to provide performance visibility and support decision-making.

- Attend corporate meetings and represent the site in the absence of the Operation Multisite VP, ensuring timely communication of relevant information and decision-making aligned with site and organizational objectives.