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Performance Reporting Analyst, Command Center
full-time•Honolulu
About this role
- Data Analysis and Reporting
- Conduct high quality, objective analysis to support performance optimization and strategic initiatives.
- Collect, interpret, and evaluate Key Performance Indicators (KPIs) and related information to identify trends, issues, root causes, and potential problems while proactively recommending solutions that support performance optimization including process improvement.
- Design and build reports, dashboards and visualizations that effectively communicate insights to stakeholders.
- Present findings with clear, actionable recommendations to drive performance improvement.
- Collaborate with cross-functional teams to support the execution and monitoring of recommended solutions.
- Support ongoing operational and ad hoc reporting needs, by extracting and analyzing data to support government compliance, business reporting needs, and operational decision-making, etc.
- Helps to lead and contributes to strategic design, implementation, and management of roadmaps, strategic frameworks, and other continuous improvement initiatives within operations.
- Partners with key stakeholders to identify opportunities, co-design solutions and implement continuous improvement initiatives with guidance from executive sponsors, subject matter experts, and cross-functional teams.
- Collaborates with the IT and Corporate Analytics teams to define and develop business requirements for report optimization and enhancements.
- Cross-Functional Integration and Communication:
- Work directly with cross-departmental team members to complete tasks, facilitate communication, and provide status updates.
- Work with the project team, HMSA departments and external. partners to monitor, collect, communicate, and distribute information
- Appropriately identify communication needs and timelines; Communicate analysis, assessments, recommendations and completed work product through professional written and oral reports and presentations.
- Represent the Command Center department to internal and external partners when appropriate.
- Other duties.
- On a regular, sustained basis, cooperates with other staff members both within and outside the department in the accomplishment of one's own job duties as well as assisting other in accomplishing theirs.
- Assist with vendor management and evaluation.
- Perform all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
Qualifications
- Bachelor's degree and three (3) years of related work experience; or equivalent combination of education and related work experience.
- Strong oral and written communication skills.
- Strong organization and time management skills.
- Proficiency in issues identification, data collection, analysis, and interpretation.
- Intermediate proficiency in Microsoft Office applications. Including but not limited to Word, Excel (advanced functions), Outlook, and Power Point.
What you'll do
- The Performance Reporting Analyst conducts data analysis and reporting to support performance optimization and strategic initiatives. They collaborate with cross-functional teams to design reports and dashboards, present findings, and implement continuous improvement initiatives.
About HMSA
The Hawaii Medical Service Association (HMSA), an independent licensee of the Blue Cross and Blue Shield Association, is a reliable name in Hawaii health care. Established in 1938, we are the largest and most experienced provider of health care coverage in the state. Over half of Hawaii’s population have chosen HMSA for their health care coverage.
We are dedicated to providing quality, affordable health plans; employee benefit services; and worksite wellness programs. HMSA also offers a variety of programs, services and support to help improve the health and well-being of our members and community.
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Frequently Asked Questions
What does a Performance Reporting Analyst, Command Center do at HMSA?
As a Performance Reporting Analyst, Command Center at HMSA, you will: the Performance Reporting Analyst conducts data analysis and reporting to support performance optimization and strategic initiatives. They collaborate with cross-functional teams to design reports and dashboards, present findings, and implement continuous improvement initiatives..
Is the Performance Reporting Analyst, Command Center position at HMSA remote?
The Performance Reporting Analyst, Command Center position at HMSA is based in Honolulu, Hawaii, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Performance Reporting Analyst, Command Center position at HMSA?
You can apply for the Performance Reporting Analyst, Command Center position at HMSAdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.