About this role
If you are looking to excel and make a difference, take a closer look at us…
Functional (job responsibilities)
- Meet sales target by securing new quality loans in line with Management decision on the portfolio mix of products and customers;
- Maintain good business relationship with internal and external stakeholders;
- Ensure documents for loan application received from dealer / customer are in accordance to guidelines requirement;
- Ensure authentication of identification, income and vehicle documents;
- Ensure consent is given by customer before proceeding further on the loan applications;
- Interview applicant and conduct thorough KYC;
- Perform data entry in LOAD$ system and ensure data keyed in is complete and accurate;
- Perform CTOS enquiry;
- Perform credit recommendation or write up to the loan application;
- Constantly update dealers on the status of cases submitted on a daily basis;
- Ensure timely issuance of Letter of Undertaking to dealer and follow up on the execution of HP Agreement and other related documents;
- Serve Product Disclosure Sheet (PDS) and brief customer on the content of HP Agreement and witness the executive of the Agreement compliance;
- Investigate and follow up on cases that have been delayed for approval and disbursement;
- Prepare proposal for panel dealership and other facilities applied by panel dealers;
- Conduct site visits when required;
- Additional responsibility on ad hoc duties as assigned by Management at all times.
Managerial (team/group responsibilities)
- Act as a buddy to new joiners and assist / provide guidance as when needed.
Organizational (organizational responsibilities)
- Develop and manage the relationships with car dealers;
- Cross-sell efforts to provide referrals and leads for Hong Leong Group of companies;
- Adhere to department Standard Operating Procedures (SOP) in complying with audit, compliance and regulatory guidelines.
- Malaysia Citizen;
- Candidate must possess at least a SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Business Studies/Administration/Management, Commerce, Marketing or equivalent;
- Good verbal and written communication skills in both English and Bahasa Malaysia;
- Good communication and interpersonal skills to build business relationships with customers and car dealers;
- Applicants must have own transport;
- Strong selling and negotiation skills;
- Excellent in adaptability & execution skills;
- Fresh graduates or with minimum 1 year of working experience in Banking or Auto industry.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
Other facts
About HLB
Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country.
With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture.
Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services.
What you'll do
- The role involves meeting sales targets by securing new auto loans and maintaining relationships with stakeholders. Additional responsibilities include ensuring compliance with loan application guidelines and conducting thorough KYC interviews.
Ready to join HLB?
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