Location: Remote, LatAm countries
Schedule: Full-time, 9-6 EST
Reports to: Chief Claims Officer
Portfolio: Professional Liability claims governed by Centaur Risk Partners

Tricura Insurance Group is a rapidly growing, tech-enabled insurance and risk-management company redefining how healthcare organizations protect, manage, and strengthen their operations. Founded by industry experts with deep backgrounds in clinical care, risk management, and technology, Tricura delivers tailored liability coverage and advanced claims management to some of the most complex and high-risk healthcare environments.

Led by Gabriel Mayer (CEO), Beau Walker (CTO), and Matthew Queen (COO), Tricura leverages cutting-edge AI, machine learning, and data intelligence to enhance underwriting precision, improve risk analysis, and deliver better outcomes for healthcare providers.

Our mission: Improve the quality of care delivery and strengthen provider businesses while reducing the cost of risk.

About the Role:

We are seeking a highly organized Administrative Assistant to support claims adjusters handling professional liability claims under a portfolio governed by Centaur Risk Partners. This role is central to keeping claims operations moving smoothly, especially around financial tracking, invoice processing, policy limit updates, and timely insured communication. The right candidate is detail-obsessed, deadline-driven, comfortable with spreadsheets, and able to manage multiple moving parts without dropping anything.

Key Responsibilities:

1. Financial Tracking & General Ledger Maintenance

• Develop and maintain a general ledger of all claim-related financial activity (payments, invoices, deductible debits, etc.)

• Ensure ledger accuracy and completeness for monthly reporting and bordereaux preparation

• Prepare financial activity summaries for review by adjusters and management
  
  

1. Invoice Collection & Deductible / Limit Accounting

• Collect, track, and account for invoices from third parties (defense counsel, experts, vendors, etc.)

• Apply invoice amounts against insured deductibles and ensure proper documentation

• Coordinate with claims adjusters to amend policy limits as required based on deductible debits and claim activity

• Maintain clean invoice logs and supporting documentation for audit and reporting purposes
  
  

1. First Notices of Loss (FNOL) – Timeliness Standard

• Send First Notices of Loss to insureds within one (1) business day of the loss being referred to Centaur Risk Partners

• Ensure all FNOL communications are accurate, professional, and properly documented

• Maintain a log of FNOL communications and confirm delivery
  
  

1. Claims Workflow Administration

• Update and maintain the claims workflow spreadsheet as new matters are received

• Assign and distribute work to the appropriate parties per established workflow rules

• Track claim status updates, key deadlines, and task ownership

• Flag missing documentation, overdue items, or process bottlenecks to the team

Required Qualifications:

• 1+ years of administrative, operations, claims support, legal admin, or accounting support experience

• Strong Excel/Google Sheets skills (filters, pivot tables a plus; comfort with detailed tracking is required)

• Highly organized and able to manage multiple priorities with minimal supervision

• Excellent written communication and professional email etiquette

• Strong attention to detail, especially with financial and claims documentation

• Ability to handle sensitive/confidential information appropriately

• Fluent English

Core Skills & Competencies:

• Process discipline and follow-through

• Financial accuracy and reconciliation mindset

• Comfort working with adjusters, vendors, and insureds

• Strong time management and deadline execution

• Ability to document workflows and keep clean records

What Success Looks Like in This Role:

• FNOLs consistently go out within 1 business day

• Ledger is always current, auditable, and bordereaux-ready

• Invoices are tracked, accounted for correctly, and deductible/limits are updated without delays

• Claims workflow spreadsheet stays accurate and gives the team real visibility into claim intake and workload

Why Join Us:

• Fully remote team across North & South American countries

• High-growth environment with direct exposure to leadership

• Mission-driven company transforming healthcare with cutting-edge technology

• Dynamic, collaborative, and fast-growing team environment

• Competitive compensation, paid in USD

• Unlimited PTO

Application deadline: ASAP.