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Leasing Manager
OTHER•Ann Arbor
About this role
Overview
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As a Leasing Manager with Hines, you will be responsible for supporting and assisting the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports. Responsibilities include, but are not limited to:
- Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables
- Reviews resident files and accounting records, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue
- Adheres to Hines established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings
- Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased
- Processes resident move-outs by reviewing lease terms and notice requirements
- Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
- Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, and coordinating maintenance and make-ready tasks with the maintenance supervisor
- Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed
Qualifications
Minimum Requirements include:
- High school education or equivalent from accredited institution
- Two or more years prior experience in property management or in a related industry preferred
- Intermediate knowledge of Microsoft Office
- Knowledge of basic accounting practices
- Excellent verbal and written communication skills
Work indoors approximately 95% of the time and outdoors 5% of the time
Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms
On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings
Ability to lift up to 25lbs
Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters
Transfer properties and work overtime as business needs deem appropriate
Ability to work a flexible schedule including weekends and holidays
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
What you'll do
- The Leasing Manager is responsible for overseeing the financial and operational aspects of the community, including accounting tasks and preparing financial reports. They also handle resident relations, enforce lease agreements, and act as the on-site supervisor in the absence of the Community Manager.
About Hines
Hines is a leading global real estate investment manager. We own and operate $91.8 billion¹ of assets across property types and on behalf of a diverse group of institutional and private wealth clients. Every day, our 4,600 employees in 30 countries draw on our 68-year history to build the world forward by investing in, developing, and managing some of the world’s best real estate. To learn more, visit www.hines.com and follow @Hines on social media.
¹Includes both the global Hines organization and RIA AUM as of June 30, 2025.
*Includes both the global Hines organization and RIA AUM as of June 30, 2024.
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Frequently Asked Questions
What does a Leasing Manager do at Hines?
As a Leasing Manager at Hines, you will: the Leasing Manager is responsible for overseeing the financial and operational aspects of the community, including accounting tasks and preparing financial reports. They also handle resident relations, enforce lease agreements, and act as the on-site supervisor in the absence of the Community Manager..
Is the Leasing Manager position at Hines remote?
The Leasing Manager position at Hines is based in Ann Arbor, Michigan, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Leasing Manager position at Hines?
You can apply for the Leasing Manager position at Hinesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.