To provide courtesy transportation services to guests and owners around the resort(s), while providing excellent customer service and information about the local area and attractions, as well as general information and history of the resort.
Must be able to work evenings and weekends.
Greet and interact with guests.
Manage the safety of guests while boarding, riding and unloading from the shuttles.
Transport guests around property (and other destinations as directed by management) in a safe, courteous, and
efficient manner.
Complete routine safety checks on shuttle.
Keep shuttles clean on the inside and outside at all times.
Maintain shuttle supplies.
Provide outstanding guest satisfaction and courteous cooperation with fellow associates and departments.
General Statement - Performs the job assigned complying with Company policies and procedures, business code of
ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential
functions expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or
responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.
Inherent within the following Specific Duties, Activities and Responsibilities is the understanding of the importance of
Bluegreen Vacation’s core values and its foundational purpose of ‘Share Happiness’. Bluegreen’s core behaviors are
indisputably essential to Associates and their ability to engage in the Company, their work and the Company’s success.
Responsibilities
Greet and interact with guests.
· Manage the safety of guests while boarding, riding and unloading from the shuttles.
· Transport guests around property (and other destinations as directed by management) in a safe, courteous, and
efficient manner.
· Complete routine safety checks on shuttle.
· Keep shuttles clean on the inside and outside at all times.
· Maintain shuttle supplies.
· Provide outstanding guest satisfaction and courteous cooperation with fellow associates and departments.
Qualifications
1 – Minimum Formal Education:
High School Diploma or equivalent
2 – Minimum Experience:
Customer service experience – 1 year; Bus, Shuttle Van or Commercial driving/operation – 1 year.
3 – Essential Training, Knowledge,
Licenses and /or Certifications:
CDL preferred, but not required. Class E Driver’s License required. Familiarity with local towns and attractions in the area.
4 – Essential Professional
Skills/Competencies:
Ability to work independently and a team setting, interact with people, interpersonal skills, excellent communication skills
Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
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