About this role
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. We offer a fantastic benefit package to our Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.
Here’s why you will love it here:
- Recognition Programs and Rewards
- Excellent health care options, including medical, dental, and vision
- A people-first culture
- Positive Team Environment
- Travel Discounts Program
- Generous Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities.
As a Security Associate, you would be responsible for performing the position’s responsibilities and driving company success through performing the following tasks to the highest standards:
- Performs periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents.
- Maintains inspection reports and records, advises management of deficiencies, as well as remedial or disciplinary efforts needed to modify deficiencies.
- Investigates all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses.
- Provides any needed assistance to team members, guest and owners within the department and company guidelines.
- Provides outstanding guest/owner service at all times including answering inquiries, directing traffic, providing directions, delivering packages, and information for general problem solving.
- Patrol of the interior and perimeter of resort to observe and identify potential security and safety risks or undesirable conditions.
- Perform basic first aid and CPR as needed.
- Carries out reasonable requests of management.
- Must be able to work any night of the week to include weekends and holidays.
What are we looking for?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Ability to patrol the property for 8-9 hours at a time
- Ability to greet and interact with guests in a friendly and effective manner.
- Have full and open availability and can work any shift including weekends and holidays.
- Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports
It would be effective in this position for you to demonstrate the following capabilities and distinctions:
- Prior security experience in the hotel/hospitality industry.
- Military or law enforcement background
- Current First Aid/CPR certifications
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
Other facts
About Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
What you'll do
- As a Security Associate, you will perform periodic inspections of the property to protect it from theft and vandalism, and investigate security incidents while providing assistance to guests and team members. You will also maintain inspection reports and ensure safety protocols are followed.
Ready to join Hilton Grand Vacations?
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