Extraordinary People, Exceptional Benefits on Day One

Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the outstanding opportunities we offer to extraordinary people who join our U.S. team.

The Wilderness Club at Big Cedar is excited to offer the opportunity to join the elite team of Hilton Grand Vacations. This resort is one of a kind and host to 445 units from Presidential lodge suites, to cozy comfortable cabins on the amazing Table Rock Lake. We are building a team centered on excellence and providing exceptional vacations for our guests and owners. Our resort offers numerous opportunities for growth and development within every facet of the hospitality industry. This resort is the perfect place to come join a group of professionals who care not just about their product and service but each other. We look forward to having you on the winning team.

Here’s why you will love It here:

• Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

As a Security Associate you will ensure the safety and security of all resort owners/guests and Team Members through effective, proactive, and professional services. You will be responsible for carrying out the position’s responsibilities and driving company success through performing the following activities to the highest standards:

• Quickly respond to emergency conditions, such as fire, safety hazards, threats to life and/or property, etc.
• Patrols the interior and perimeter of the property to observe and identify potential safety and/or security risks and/or undesirable conditions
• Lead all aspects of communications and all alarm systems, coordinates maintenance of new and existing life safety equipment to maintain Hilton’s high standards of Loss Prevention
• Performs periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents.
• Have a good understanding of emergency systems and alarm systems
• Maintains inspection reports and records, advises management of deficiencies, as well as remedial or disciplinary efforts needed to modify deficiencies
• Investigates all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses
• Provides outstanding guest/owner service, including answering inquiries, providing directions, delivering packages, and deliver information for general problem solving
• Perform basic first aid and CPR as needed
• Carries out reasonable requests of management; willing to “pitch-in” and help co-workers with their job duties and be an outstanding teammate

What are we looking for?

Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth! At the core of our company’s success are our Team Members. To fulfill this role optimally, you must possess the following minimum qualifications and experience:

• Ability to patrol the property for 8-9 hours at a time
• Dedicated to greet and work well with guests in a friendly and helpful manner at all times
• Ability to work various shifts throughout the week
• Previous experience in a customer service focused Security position
• Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Prior experience working in a hotel
• Military or law enforcement background
• Current First Aid/CPR certifications

As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovative driven team today

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

What makes Hilton Grand Vacations unique?

There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together.

Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.

Be the heart of exceptional guest experiences by joining our resort operations teams. In each of our roles, from administration to recreation, you’ll be making people’s day every day. Whether you’re creating a beautiful atmosphere at our properties and resorts, or delivering a warm and friendly spirit that ensures each interaction with our Club Members and guests is a special one—your role on our resort operations Team will be essential in making lifetime memories for our guests.