About this role
Guest Service Coordinators are responsible for providing outstanding service to both internal and external customers as well as maintaining the reception and refreshment area within Sales Gallery organized.
You will support our Sales and Marketing departments by handling policies and qualifications while processing multiple offices by assigning agents with guests for Hilton Grand Vacations vacation ownership sales presentations.
The ability to multi-task with a smile, be a great teammate, and be proficient in different systems are critical to this position.
Here's why you'll love it here!
We offer an excellent benefits package to our full-time Team Members that include:
- Hourly Pay: $26.00
- OPT (Optional Practical Training) status is accepted for this position.
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
- HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
- Generous Paid Time Off Program including Paid Sick Days and Parental Leave
Team Member Recognition and numerous learning and advancement opportunities and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Schedule Details:
Our Sales Gallery operates 7 days a week. Coordinators work a full-time schedule of varying shifts between the hours of 6:30AM to 6:30PM.
Other facts
About Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
What you'll do
- Guest Service Coordinators provide outstanding service to internal and external customers while maintaining the reception area organized. They support Sales and Marketing departments by processing multiple offices and assigning agents with guests for sales presentations.
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