About this role
Join our team as a day shift, full-time, Guest Services Coordinator in Tulsa, OK.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
- Hillcrest Hospital South is a full-service 180-bed hospital providing a wide range of inpatient and outpatient services using state-of-the-art technology in a friendly community setting. Consistent performance has helped the hospital be nationally recognized for patient safety.
The Guest Services Coordinator provides exceptional customer service and ensures smooth day-to-day operations in two key areas: the hospital information desk and the gift shop. Assists patients and visitors with directions and information, manages communication, and oversees retail operations such as inventory control, ordering, display and sales.
Job Requirements:
- High School Diploma or GED.
- Professional demeanor, adaptability and strong customer service.
Preferred Job Requirements:
- Retail knowledge including inventory management and cash handling.
Other facts
About Hillcrest Healthcare System
Hillcrest HealthCare System is changing lives for the better, together. Serving eastern Oklahoma, the system includes:
- 8 hospitals: Hillcrest Medical Center, Hillcrest Hospital South, Tulsa Spine & Specialty Hospital, Bailey Medical Center, Hillcrest Hospital Cushing, Hillcrest Hospital Claremore, Hillcrest Hospital Henryetta, Hillcrest Hospital Pryor
- 2 physician groups: Oklahoma Heart Institute and Utica Park Clinic
- 4,600 employees
- 489 employed providers
- 1,173 licensed beds
- Nearly 500,000 outpatient visits per year
- More than 130,000 ER visits per year
What you'll do
- The Guest Services Coordinator provides exceptional customer service and ensures smooth day-to-day operations at the hospital information desk and gift shop. This includes assisting patients and visitors, managing communication, and overseeing retail operations.
Ready to join Hillcrest Healthcare System?
Take the next step in your career journey