About this role
Requisition Number: 26869
Required Travel: 76 - 100%
Employment Type: Full Time/Salaried/Exempt
Anticipated Salary Range: $81,794.00 - $120,000.00
Security Clearance: Secret
Level of Experience: Mid HI
This opportunity resides with All-Domain Operations (ADO), a business group within HII’s Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations.
HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense, the combatant commands and the intelligence community, HII advances the mission around the globe.
Meet HII’s Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense – the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that’s right for you. Apply today. We look forward to meeting you.
To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072
Summary
HII Mission Technologies is seeking a Field Support Representative (FSR) to provide on-site Contractor Logistics Support (CLS) for the Tactical Automated Security System (TASS) and other Intrusion Detection Systems (IDS) within the USAFE-AFAFRICA Area of Responsibility (AOR). The FSR will be responsible for sustaining the operational readiness of the systems in Djibouti and Kenya. This role requires hands-on technical expertise to perform all maintenance, operator training, and system administration. The FSR serves as the on-site technical expert, ensuring system availability meets or exceeds the 98% operational availability (Ao) requirement.
Field Service Representatives (FSRs) are expected to work a schedule of six 10-hour days per week to support operational requirements and ensure timely completion of assignments.
What You Will Do
- Provide organizational-level CLS, including unscheduled maintenance and scheduled Preventative Maintenance Checks and Services (PMCS) for all installed TASS and fixed-site IDS equipment.
- Respond to and resolve system failures within established timelines, being physically present within one hour for catastrophic failures and restoring partial functionality within 24 hours.
- Deploy, configure, modify, and maintain all IDS components, including TASS (Version 6.0.1+), Honeywell Vindicator, sensors, cameras (PTZ and fixed), and annunciators.
- Provide on-site operational system training, refresher training, On-the-Job Training (OJT), and TASS administrator training to Security Forces (SF) operators.
- Perform system administration on annunciators, ensuring maps are up-to-date and the system meets cybersecurity requirements.
- Conduct routine inspections, testing, and troubleshooting of all IDS aspects, including detection zones, fence lines, power supplies, and network connections.
- Document all maintenance actions and report system performance data, including Reliability and Maintainability (RAM) metrics, to support trend analysis.
- Support site reconfiguration tasks, site surveys, and the installation/de-installation of IDS equipment as directed.
- Maintain an accurate inventory of on-site Government Furnished Property (GFP), including spares and test equipment.
What We Are Looking For
- 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience.
- Must be a U.S. Citizen.
- Clearance: Posses and maintains an active U.S. Secret security clearance.
- Demonstrated experience maintaining and configuring TASS and/or other military Integrated Base Defense Security Systems (IBDSS).
- Ability to work independently in austere, OCONUS environments and support non-standard duty hours.
- Certified as Information Assurance Technical (IAT) Level II (e.g., CompTIA Security+).
- Experience providing technical training and working directly with military personnel.
Preferred: Bonus Points For...
- 6 years of relevant experience with a Bachelor's degree; or 10 years of relevant experience with a High School Diploma or equivalent.
- Clearance: Possess and maintain a TS/SCI clearance.
- Prior experience supporting USAFE-AFAFRICA or USAFCENT missions.
- Experience with the specific camera and sensor models listed in the PWS (e.g., MiC-9000i/7000i, Bosch BVMS).
- Familiarity with Air Force maintenance and logistics procedures.
#LI-NM1
Physical Requirements
This position requires the ability to travel throughout Africa in support of customer and mission requirements, including movement between office, operational, and field environments. The employee must be capable of performing duties in both urban and remote locations, which may involve exposure to austere conditions. The role requires the ability to walk over uneven terrain, stand for extended periods during maintenance or technical activities, and climb stairs or ladders as needed. The employee must be able to lift, carry, and maneuver tools, test equipment, and system components weighing up to 40 pounds. The position also requires the ability to operate in varying environmental conditions—including high heat, humidity, dust, and dry climates—and to work extended or irregular hours in support of mission objectives.
HII is more than a job - it’s an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application.
Why HII
We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.
Together we are working to ensure a future where everyone can be free and thrive.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Do You Need Assistance?
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.
Other facts
About HII's Mission Technologies division
HII’s Mission Technologies division develops integrated solutions that enable today’s connected, all-domain force. Capabilities include C5ISR systems and operations; the application of AI and machine learning to battlefield decisions; defensive and offensive cyberspace strategies and EW; unmanned, autonomous systems; LVC solutions; platform modernization; and critical nuclear operations.
Together, HII's domain expertise and advanced technologies support mission partners anywhere around the globe.
What you'll do
- The Field Support Representative will provide organizational-level Contractor Logistics Support, including maintenance and training for the Tactical Automated Security System (TASS) and other Intrusion Detection Systems (IDS) in Djibouti and Kenya. This involves resolving system failures, performing configuration and maintenance on IDS components, and ensuring system availability meets the 98% operational requirement.
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