Job Summary:
Highridge Medical creates the world’s most innovative spinal solutions across the spectrum from Motion Preservation to MIS to Bone Healing to Core Spine. Working at Highridge Medical is not just work. Life at Highridge Medical is purpose driven. Every day, you have the privilege of using your talents to demonstrate Confidence in your work and restore Confidence for our patients. Confidence that moves.
The Lab Manager for the Bioskills Lab is a highly adaptable and proactive leader responsible for overseeing customer training and education programs, including product workshops, consultative labs, and medical education events. This role requires exceptional flexibility, the ability to thrive amid constant changes, and a strong sense of ownership - someone who can independently solve, self-direct, and drive tasks to completion with minimal oversight.
Success in this position depends on strong business acumen combined with skillful boundary-setting. You will understand the needs and priorities of diverse stakeholders across Sales, Marketing, Medical Education, R&D, and can effectively balance competing requests while maintaining sustainable operations. This includes prioritizing strategically and ensuring not to be overstretched. A deep understanding of business goals enables the manager to make informed decisions about scheduling, resource allocation, and stakeholder engagement.
The role includes leadership of the Bioskills Lab team, ensuring flawless execution of events, regulatory compliance, safe handling of equipment and anatomical materials, and consistent, high-quality training experience for all participants.
Principal Duties and Responsibilities:
- Plan, develop, and coordinates product training programs for field support personnel and customers.
- Obtains information needed to prepare training programs, training materials; develops course content, determines methodology; and coordinates the development of training aids.
- Ensures training program(s) meets company and customer objectives.
- Maintains communication with customers to ensure effectiveness of training.
- May utilize trainers with technical expertise.
- Continuously revise plans to meet new training requirements and to keep technical information up to date.
- Leads, directs, and reviews the work of team members to accomplish operational plans and results
- Conducts labs in a safe, secure, and clean environment, following regulatory requirements.
- Maintains and demonstrates a high level of technical knowledge of current surgical procedures (Neurosurgery, Orthopedic, Otology, Craniofacial, etc.), anatomy and physiology.
- Manages and executes logistical set up, setting up, dismantling and cleaning of laboratory equipment.
- Manages inventory levels and equipment repairs.
- Manages specimen ordering, recorded keeping and finial disposition of all material, including human anatomical material.
- Answers technical questions regarding proper selection, care and maintenance of products.
- Provides input to hiring, promotion, performance and rewards decisions
- Night and weekend work as required
- While performing the duties of this job, the employee is regularly required to be independently mobile.
- The employee is also required to interact with a computer and communicate with peers and co-workers.
- During regular assigned duties, the employee may be required to properly utilize personal protective equipment including but not limited to; safety shoes, safety glasses, goggles, hard hats, air purifying respirator or supplied air respiratory protection.
- The employee must be able to lift 45 pounds per job requirement.
- Comfort level with handling human anatomical material
Nice to Haves
- Proven lab management experience with strong attention to detail and safety.
- Highly organized with excellent time management and prioritization skills.
- Strong communicator with the ability to collaborate across teams and present effectively.
- Adaptable, proactive problem-solver who works well with minimal direction.
- Comfortable working with human anatomical material and physically able to lift specimens/equipment.
- Solid financial management skills, including budgeting and vendor oversight.
- Able to set boundaries, manage competing stakeholders’ needs, and maintain sustainable workloads.
This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.
Education/Experience Requirements:
- Bachelor’s degree required with a minimum of 7 years in clinical or laboratory management.
- OR advance degree with a minimum of 5 years of in clinical or laboratory management.
Travel Requirements