Summary
Location
High Point
Type
part-time
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About this role
Job Title: Campus Concierge
Department: Office of Communication
Supervisor: Brennan Bode
Starting Rate of Pay: $10.00
Length of Time: Eligible for rehire on a semester basis.
Department Description:
The High Point University Office of Communications is a team of creative professionals passionate about sharing the High Point University experience with the world. We serve as the primary point of contact for all High Point University communications efforts. We support departments with web design, social media, media relations, photography and video production, and branding.
Job Description:
The Campus Concierge team serves as the frontline of the university, providing exceptional customer service and support to students, staff, faculty, families. This role requires strong communication skills, a welcoming demeanor, and a flexible, can-do attitude. Campus Concierges assist with day-to-day desk responsibilities (answering phones, emails, deliveries) transportation and shuttle support, big event weekends (Family Weekend, Valentine’s) and team store shifts, ensuring that all guests experience a smooth, positive, and memorable visit here at High Point.
Job Location/ Hours Required:
The candidate will perform all duties in person at one of our 3 desks. The total number of hours a student employee may work per week is 20 hours. This position requires at least 6 hours per week.
Responsibilities:
- Providing excellent customer service at our Slane, Wanek, and Cottrell desks.
- Deliver any packages, sweet treats, flowers or anything else a student might receive.
- Concierge Inventory, Delivery, and Birthday Cards
- Projects assigned by Staff
- Drive golf carts throughout campus for big events or delivering flowers
Required Qualifications:
- Enrolled at High Point University
Desired Skills:
- Customer Service Experience
- Marketing
- Communications
Other facts
About High Point University
The professional and industrial landscape of dentistry is changing rapidly.
Tomorrow's oral healthcare providers must be equipped to work in an integrated care environment and address the evolving needs of tomorrow's patients. These providers must also, know how to lead in diverse teams and environments. The School of Dental Medicine and Oral Health at High Point University is intentionally designed to lead the country in innovative curricula and clinical experiences. Our students will be prepared through a blend of didactic courses, high-fidelity simulation, and a unique blend of patient care experiences.
High Point University will provide personalized tracks to satisfy the career interests of our students. Students will complete coursework and clinical experiences across most specialties but will tailor their experiences to areas of interest in their fourth year through electives and specialty rotations.
What you'll do
- The Campus Concierge team provides exceptional customer service and support to students, staff, faculty, and families. They assist with day-to-day desk responsibilities, transportation, and event support to ensure a positive experience for all guests.
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